Preprint / Version 1

Minimalist Sofa Redesign Using The Kano Method


Perancangan Ulang Sofa Minimalis Menggunakan Metode Kano

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DOI:

https://doi.org/10.21070/ups.620

Keywords:

Kano Model, Sofa Minimalis, Voice Of Customers

Abstract

UKM Mebel Berkah Raya is a company engaged in the field of furniture, one of the products produced is Sofa products. The large number of competitors who are the company's competitors, makes it difficult for the products produced to compete with similar products on the market, therefore, the company conducts a preliminary survey involving loyal customers owned by UKM Mebel Berkah Raya, in order to find out the desires of customers for sofa products, especially sofa products that are produced by the UKM furniture, Berkah Raya. The results of this study are that the attributes that will be developed with the provisions of Attractive that produce customer satisfaction.attributes Indiffrent that can generate positive feedback with customers.attribute One-Dimantion can increase customer satisfaction. So that the resulting design in the form of an existing sofa design is representative of the measurements that have been carried out with the method used.

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Posted

2023-04-06