Analysis of Marketing Strategy of M2M Fast Food Sidoarjo Branch From Kotler’s Marketing Mix Perspective
Analisis Strategi Pemasaran Makanan Cepat Saji M2M Cabang Sidoarjo Menggunakan Prespektif Bauran Pemasaran Kotler
DOI:
https://doi.org/10.21070/ups.4085Keywords:
marketing strategy, marketing mix, customer satisfactionAbstract
This research aims to determine marketing strategies and service quality in consumer decisions to purchase fast food at M2M based on Kotler's marketing mix strategy. This research uses a qualitative approach. The marketing mix comprises elements such as product, pricing, promotional activities, and distribution, all of which play a crucial role in influencing the level of marketing success, with the ultimate goal of eliciting the desired response from the target audience. In this research, the methodology employed involves conducting interviews with respondents and on-site observations. The research findings lead to conclusions regarding the processes of segmenting, targeting, and positioning. How to promote and use promotional media, based on information obtained from interviews with M2M Sidoarjo branch managers. The marketing strategy carried out by M2M Sidoarjo branch is mass marketing where all segments are marketing targets and carry out promotions via social media.
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