Analysis of the Effectiveness of the Redemption Type Game Machine Using Overall Equipment Effectivenes (OEE)
Analisa Efektivitas Mesin Game Jenis Redemption dengan Menggunakan Overall Equipment Efectivenes (OEE)
DOI:
https://doi.org/10.21070/ups.3510Keywords:
effectiveness, Overall Equipment Effectiveness (OEE), game machines, Fishbone diagram, five whysAbstract
Trans Studio Mini Sidoarjo is one of the entertainment industries, especially in the field of indoor rides and game centers. . In the July – December 2022 period, redemption type game machines experience downtime every month, so that as customer traffic increases, many customers complain because error tickets occur which then hamper the company's operations. The aim of this research is to determine the effectiveness and efficiency values of gaming machines, then provide recommendations for improving maintenance on redemption type gaming machines. So to achieve this goal the OEE methods are used. OEE method for analyzing. From the results of the OEE value analysis in July - December 2022, it was found that the highest OEE value was 34%, influenced by the quality rate value with an average value of 45%. By analyzing the root causes of low OEE values through fishbone diagrams and five whys analysis.
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