Production Supervisor Communication Style at PT. SPH in Increasing Employee's Work Motivation During a Pandemic
Gaya Komunikasi Supervisor Produksi di PT. SPH Dalam Menumbuhkan Motivasi Kerja Karyawan Saat Pandemi
DOI:
https://doi.org/10.21070/ups.154Keywords:
Leadership, Communication Style, Work MotivationAbstract
The success of an organization depends on how the leader leads it. This research is focused on knowing the communication style used by supervisors in instilling work motivation during a pandemic. This study used a qualitative method, data collection was carried out through in-depth interviews and observation with the technique of determining informants by purposive sampling. Data analysis techniques using reduction, data presentation, and drawing conclusions. The results showed that the supervisors of PT. SPH uses downward and upward vertical communication. Communication used by supervisors is done based on needs. PT. SPH in an effort to form work motivation during and before the pandemic used two communication styles including, The Equalitarian Style, and The Structuring Style. This communication style is still used under any circumstances. Supervisors PT. SPH also provides punishment and rewards to subordinates
Keywords: Leadership, Communication Style, Work Motivation
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