Analysis of Product Features, Discounts, and Online Customer Reviews on Xiaomi Smartphone Purchasing Decisions in the Marketplace
Analisis Fitur Produk, Potongan Harga, Dan Ulasan Pelanggan Online Terhadap Keputusan Pembelian Smartphone Xiaomi di Marketplace
DOI:
https://doi.org/10.21070/ups.1088Keywords:
Buying Decision, Product Features, Discounts, Online Customer ReviewsAbstract
This research was conducted to determine the effect of product features, price discounts and online customer reviews on Xiaomi smartphone purchasing decisions on the Marketplace. This research is quantitative with the population in this study, namely the people of Sidoarjo. The sampling technique is non-probability sampling and obtained as many as 100 respondents. The sampling technique taken was purposive sampling. The data analysis technique used is descriptive analysis with the help of SmartPLS version 3.0 software. The results of the study show that product features partially have a positive and significant effect on Xiaomi smartphone purchasing decisions in the marketplace. Partial price discounts have a positive and significant impact on purchasing decisions for Xiaomi smartphones in the marketplace. Online customer reviews partially have a positive and significant effect on Xiaomi smartphone purchasing decisions in the marketplace.
Downloads
References
D. Solihin, A. Ahyani, and R. Setiawan, “The Influence Of Brand Image And Atmosphere Store On Purchase Decision For Samsung Brand Smartphone With Buying Intervention As Intervening Variables (Study on Samsung Experience Store Karawaci Customers),” Int. J. Soc. Sci. Bus., vol. 5, no. 2, pp. 262–270, 2021, doi: 10.23887/ijssb.v5i2.30847.
R. Andi Dwi, “Hootsuite (We Are Social): Indonesian Digital Report 2022,” 2022. https://andi.link/hootsuite-we-are-social-indonesian-digital-report-2022/.Diakses pada November 17, 2022.
R. Pahlevi, “Ini Produk yang Paling Banyak Dibeli di E-Commerce,” 2022. https://databoks.katadata.co.id/datapublish/2022/06/03/ini-produk-yang-paling-banyak-dibeli-di-e-commerce.Diakses pada Januari 22, 2023.
R. A. Setiawan and F. D. Patrikha, “Pengaruh Individu Konsumen, Lingkungan Konsumen Dan Strategi Pemasaran Terhadap Keputusan Pembelian Produk Elektronik Pada Online Marketplace Di Kota Surabaya,” J. Pendidik. Tata Niaga, vol. 8, no. 1, pp. 639–645, 2020.
IDC, “Indonesia’s Smartphone Market Declined 12.4% YoY in 3Q22, IDC Reports,” 2022. https://www-idc-com.translate.goog/getdoc.jsp?containerId=prAP49848422&_x_tr_sl=en&_x_tr_tl=id&_x_tr_hl=id&_x_tr_pto=sc.Diakses pada Desember 21, 2022.
A. D. Wardani and L. Indayani, “The Influence of Celebrity Endorser, Brand Image, and EWOM on Consumer Purchase Decisions of Sunco Cooking Oil,” Acad. Open, vol. 5, pp. 1–13, 2021, doi: 10.21070/acopen.5.2021.2126.
R. F. Carmelia Cesariana, Fadlan Juliansyah, “Model Keputusan Pembelian Melalui Kepuasan Konsumen Pada Marketplace: Kualitas Produk Dan Kualitas Pelayanan (Literature Review Manajemen Pemasaran),” J. Manaj. Pendidik. Dan Ilmu Sos., vol. 3, no. 1, pp. 211–224, 2022, [Online]. Available: https://dinastirev.org/JMPIS/article/view/867.
N. I. Alvatwa, M. Fadilah, and P. D. Cahyani, “Citra Merk, Fitur dan Kualitas Produk dalam keputusan Pembelian Smartphone Xiaomi,” Jesya (Jurnal Ekon. Ekon. Syariah), vol. 4, no. 2, pp. 816–825, Jun. 2021, doi: 10.36778/jesya.v4i2.392.
A. Nur Aziz, N. Martini, and S. Siregar, “Pengaruh Fitur Dan Citra Merk Terhadap Keputusan Pembelian Smartphone Xiaomi (Studi Kasus Pada Komunitas Facebook Mi Fans Karawang),” J. Ekon. dan Bisnis, vol. 9, no. 1, pp. 53–60, 2022.
M. B. Manullang, “Pengaruh Fitur Produk dan Harga Terhadap Keputusan Pembelian Smartphone VIVO (Studi Kasus SMA Negeri 4 Sungai Bahar Muaro Jambi),” 2022.
T. G. A. W. K. Suryawan, M. M. Handayani, and N. P. Pebriani, “Pengaruh Potongan Harga Dan Promosi Penjualan Terhadap Keputusan Pembelian Konsumen Canvasing Nirmala Di Klungkung Bali,” J. Ilmu Ris. Manaj., vol. 6, no. 1, pp. 25–34, 2023.
S. H. Rahman, H. Rohaeni, S. Wijaya, and K. Dewi, “Pengaruh Price Discount dan Bonus Pack Terhadap Purchase Intention,” J. Sain Manajemen, vol. 2, no. 1, pp. 24–36, 2020.
D. K. Deta Putri Apriliani, Sri Nuringwahyu, “Pengaruh Promosi, Citra Toko, Dan Potongan Harga Terhadap Keputusan Pembelian Konsumen (Studi Pada Konsumen Bahrul Maghfiroh Mart),” vol. 11, no. 2, pp. 202–211, 2019.
F. Latief and N. Ayustira, “Pengaruh Online Costumer Review Dan Customer Rating Terhadap Keputusan Pembelian Produk Kosmetik Di Sociolla,” J. Mirai Manag., vol. 6, no. 1, pp. 139–154, 2020, [Online]. Available: https://journal.stieamkop.ac.id/index.php/mirai.
Y. Mulyati and G. Gesitera, “Pengaruh Online Customer Review terhadap Purchase Intention dengan Trust sebagai Intervening pada Toko Online Bukalapak di Kota Padang,” J. Maksipreneur Manajemen, Koperasi, dan Entrep., vol. 9, no. 2, pp. 173–194, 2020, doi: 10.30588/jmp.v9i2.538.
I. Priangga and F. Munawar, “Pengaruh Online Customer Review Dan Online Customer Rating Terhadap Keputusan Pembelian Di Marketplace Lazada (Studi Pada Mahasiswa Di Kota Bandung),” vol. 19, no. 2, pp. 399–413, 2021.
S. Setijadi and W. S. K. Wijaya, “Pengaruh Merek, Harga, Fitur Produk Dan Gaya Hidup Terhadap Keputusan Pembelian Smartphone Xiomi Di Toko Cendana Cell Banjarnegara,” Medikonis, vol. 12, no. 2, pp. 67–79, 2021, doi: 10.52659/medikonis.v12i2.55.
M.Choirul Azam and Hj.Yuni Sukandani, “Pengaruh Kualitas Produk, Price discount dan Promosi Terhadap Keputusan Pembelian Produk Handphone Oppo di Terminal Phone Plaza Marina Surabaya,” J. Sustain. Bussiness Res., vol. 1, no. 1, pp. 506–515, 2020, doi: 10.36456/jsbr.v1i1.3021.
D. Andriyani et al., “Pengaruh Kualitas Produk Dan Potongan Harga Terhadap Keputusan Pembelian Tepung Terigu Segitiga Biru Di Toko Bahan Kue Aroma Jaya Bojonegoro,” pp. 1–12, 2022.
P. W. Sari, R. Arifin, and M. T. Arsyianto, “Pengaruh Kepercayaan, Promosi Gratis Ongkir, Online Customer Review Dan Cash On Delivery Terhadap Keputusan Pembelian Pada Marketplace Tiktok Shop (Studi Kasus Pada Mahasiswa di Kota Malang),” vol. 12, no. 01, pp. 510–518, 2023.
M. A. Ghoni and E. Soliha, “Pengaruh Brand Image, Online Customer Review dan Promotion Terhadap Keputusan Pembelian Pada Marketplace Shopee,” J. Mirai Manag., vol. 7, no. 2, pp. 14–22, 2022, doi: 10.47467/reslaj.v4i4.1055.
Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, 2017.
S. Arikunto, Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta, 2014.
R. S. Hamid and S. M. Anwar, STRUCTURAL EQUATION MODELING (SEM) BERBASIS VARIAN: Konsep Dasar dan Aplikasi dengan Program SmartPLS 3.2.8 dalam Riset Bisnis. Jakarta: PT Inkubator Penulis Indonesia, 2019.
A. F. Ah’sani and H. Purnomo, “Pengaruh Citra Merek, Fitur, Dan Persepsi Harga Terhadap Keputusan Pembelian (Studi Kasus Pada Konsumen Smartphone Xiaomi) di Kabupaten Lamongan,” J. Kaji. Ilmu Manaj., vol. 2, no. 2, pp. 136–139, 2022.
A. Prabarini, B. Heryanto, and P. Astuti, “Pengaruh Promosi Penjualan Dan Potongan Harga Terhadap Keputusan Pembelian Konsumen Produk Kecantikan Wardah Di Toserba Borobudur Kediri,” vol. 1, no. 1, pp. 259–270, 2018.
C. K. Ningsih, E. Farida, and K. R. Rachmadi, “Pengaruh Online Customer Review, Promo Special Event Day, Dan Star Seller Terhadap Keputusan Pembelian Pada Marketplace Shopee,” e-Jurnal Ris. Manaj., vol. 12, no. 02, pp. 10–16, 2023.
Downloads
Additional Files
Posted
License
Copyright (c) 2023 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.