E-government Development Strategy Through E-buddy in Supporting Administration in Sidoarjo Regency

Strategi Pengembangan E-government Melalui E-buddy dalam Mendukung Administrasi di Kabupaten Sidoarjo

Abstract

This study aims to analyze the development strategy of e-Governemnt through the implementation of the e-Buddy application in supporting administrative governance in Sidoarjo Regency.  A qualitative approach was employed, using data collection techinques such as interviews, documentation, and observations involving three clusters of regional apparatus: support units, technical units, and sub- districts. The results show that e-Buddy has been developed thorugh three systematic stages: preparation, consolidation, and stabilization. The application has proven effective in enhancing the efficiency and accountability of official correspondence management, facilitating digital communication, and supporting inter- agency collaboration. Key challenges include limited digital literacy at the village and sub- district levels, server infrastructure constratraints, and suboptimal data interoperability with national systems such as SRIKANDI. The study recommends strengthening human resource training, achieving full integration with cross- sector systems, and conducting reguler evaluations to ensure the sustainability of e-Buddy in supporting good governance principles.