DOI of the published article https://pdki-indonesia.dgip.go.id/detail/e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Design of a Web-Based Workshop Reservation System for Sumber Rejeki Jaya Motor Using the Laravel Framework with the Agile Development Method
Rancangan Sistem Reservasi Bengkel Sumber Rejeki Jaya Motor Berbasis Web Menggunakan Framework Laravel dengan Metode Agile Development
DOI:
https://doi.org/10.21070/ups.8746Keywords:
Reservation, Laravel, Agile DevelopmentAbstract
The reservation system is an essential solution to improve service effectiveness, including in the automotive repair sector. Sumber Rejeki Jaya Motor Workshop in Tanggulangin still relies on manual recording, which leads to issues such as data entry errors, unorganized queues, and difficulty in retrieving customer data. To address these problems, a web-based reservation application was developed using the Laravel framework and Agile Development method. Laravel was chosen for its MVC architecture support, comprehensive features, and strong documentation, while Agile allows continuous system adjustments based on user needs. This system supports data recording, queue management, damage identification, cost estimation, and reporting. Implementing a reservation system has been proven to enhance operational performance, customer satisfaction, and resource management, making it a strategic step in modernizing workshop services.
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