Implementation of the Sidoarjo People’s Service System (SIPRAJA) in Gempolsari Village, Tanggulangin District, Sidoarjo Regency
Implementasi Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Desa Gempolsari Kecamatan Tanggulangin Kabupaten Sidoarjo
DOI:
https://doi.org/10.21070/ups.7707Keywords:
- Implementation, SIPRAJA, Inovation, smart governanveAbstract
This research aims to find out how the SIPRAJA program is implemented as a form of innovation and realization of smart governance in the government of Gempolsari Village, Tanggulangin District, Sidoarjo Regency. This research uses descriptive research with qualitative research methods and uses data collection techniques in the form of interviews, documentation and observation. The results of the research show that the Sidoarjo People's Service System (SIPRAJA) in Gempolsari Village, Tanggulangin District, Sidoarj Regency, from the communication factor, requires consistency by the village government in carrying out continuous outreach regarding the SIPRAJA application. From the resource factor, the Gempolsari Village government needs to consider adding staff to support SIPRAJA application services. From the disposition factor, it is good, the village government has carried out its duties by carrying out tasks optimally, responsibly, and not half-heartedly even without additional incentives.
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