DOI of the published article https://doi.org/10.28944/hudanlinnaas.v4i2.1302
Effectiveness of Implementation of the Sidoarjo People’s Service System (SIPRAJA) in Kludan Village Tanggulangin District Sidoarjo Regency
Efektivitas Penerapan Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Desa Kludan Kecamatan Tanggulangin Kabupaten Sidoarjo
DOI:
https://doi.org/10.21070/ups.4104Keywords:
Effectiveness, Population Service, SIPRAJAAbstract
The aim of this research is to assess the extent of the effectiveness of SIPRAJA implementation in Kludan Village, Tanggulangin District, Sidoarjo Regency. This research method uses a quantitative method with a descriptive approach which is measured using Delone & McLean information system indicators. The number of samples taken was 92 respondents based on the Slovin formula. This results in the conclusion that the effectiveness of the implementation of SIPRAJA in Kludan Village, Tanggulangin District, Sidoarjo Regency is said to be effective because the overall results sourced from respondents are in the effective category with a percentage value of 78%.
Downloads
References
J. B. A. J. dan Futum Hubaib, “KONSEP PELAYANAN PUBLIK DI INDONESIA (Analisis Literasi Penyelenggaraan Pelayanan Publik di Indonesia),” Dedikasi, vol. 22, no. 2, p. 105, 2021, doi: 10.31293/ddk.v22i2.5860.
T. Nugroho, “Analisis E-government Terhadap Pelayanan Publik Di Kementerian Hukum Dan Ham (Analysis of E-government to Public Services in the Ministry of Law and Human Rights),” J. Ilm. Kebijak. Huk., vol. 10, no. 3, pp. 279–296, 2016.
S. Asiah, “Efektivitas Kinerja Guru,” TADBIR J. Manaj. Pendidik. Islam, vol. 4, no. 2, pp. 1–11, 2016.
J. T. Nugraha, “E-Government dan pelayanan publik (studi tentang elemen sukses pengembangan e-government di pemerintah kabupaten Sleman),” J. Komun. Dan Kaji. Media, pp. 32–42, 2018, [Online]. Available: https://www.academia.edu/download/64644054/228481721.pdf
F. Oribel and S. Wibawani, “Efektivitas Sipraja Di Desa Sugihwaras Kabupaten Sidoarjo,” J. Noken Ilmu-Ilmu Sos., vol. 8, no. 2, pp. 275–285, 2023, doi: 10.33506/jn.v8i2.2422.
D. E. Agustina, M. Hikmah, and F. E. Putri, “Peningkatan Efektifitas Pelayanan Publik Melalui Aplikasi Sipraja Di Kabupaten Sidoarjo,” J. Sos. Hum. Sigli, vol. 5, no. 2, pp. 301–307, 2022, doi: 10.47647/jsh.v5i2.912.
D. P. Saputra and A. Widiyarta, “Efektivitas Program SIPRAJA Sebagai Inovasi Pelayanan Publik di Kecamatan Sidoarjo Kabupaten Sidoarjo,” JPAP J. Penelit. Adm. Publik, vol. 7, no. 2, pp. 194–211, 2021, doi: 10.30996/jpap.v7i2.4497.
A. Azmy, F. Ahzani, M. Susilowati, and L. Arif, “76-Article Text-547-2-10-20220720,” vol. 1, no. 6, pp. 206–213, 2020.
M. M. Ali, T. Hariyati, M. Y. Pratiwi, and S. Afifah, “Metodologi Penelitian Kuantitatif Dan Penerapannya Dalam Penelitian,” Educ. J., vol. 2, no. 2, pp. 1–6, 2022.
Y. Krisdiantoro, I. Subekti, and Y. W. Prihatiningtias, “Pengaruh Kualitas Sistem dan Kualitas Informasi terhadap Manfaat Bersih dengan Intensitas Penggunaan sebagai Variabel Mediasi,” J. Akunt. Aktual, vol. 5, no. 3, pp. 261–279, 2019, doi: 10.17977/um004v5i32019p261.
E. Erwin and A. Wijaya, “Penggunaan Model DELONE Dan MCLEAN Dalam Mengukur Kesuksesan Aplikasi GO-JEK Di Palembang,” JuSiTik J. Sist. dan Teknol. Inf. Komun., vol. 3, no. 1, p. 9, 2019, doi: 10.32524/jusitik.v3i1.624.
S. Marselia, Sulistiowati, and J. Lemantara, “Analisis Kesuksesan Website E-Learning Management System (EMS) Dengan Menggunakan Model Delone dan McLean Pada Cabang Primagama Bumi Citra Fajar (BCF),” Jsika, vol. 7, no. 1, pp. 1–10, 2018.
DeLone, William H, and McLean,Ephraim R, “Information System Succes: The Quest for the Dependen Variable,” Information System Research, vol. 3, pp. 60-95, 1992.
____________________________, “The Delone and McLean of Information System Succes: A Ten-Year Update, ” J. Manaj Information System, vol. 19, no. 4, 2003.
Sugiyono, “Metode Penelitian Kuantitatif, Kualitatif, dan R&D,” Alfabeta, 2016.
Intruksi Presiden Republik Indonesia Nomor 3 Tahun 2002 tentang Kebijakan Dan Strategi Nasional Pengembangan E-Government.
Pearturan Pemerintah Republik Indonesia Nomor 45 Tahun 1992 tentang Penyelenggaraan Otonomi Daerah Dengan Titik Berat Pada Daerah Tingkat II.
Surat Edaran Bupati Nomor 180/SE/9090/438.1.1.1/2019 tentang Penggunaan Aplikasi Sipraja (Sistem Pelayanan Rakyat Sidoarjo).
Downloads
Additional Files
Posted
License
Copyright (c) 2024 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.
