Preprint has been published in a journal as an article
Preprint / Version 1

The Influence of Sales Promotions, Product Quality, and E-Word of Mouth on Shopee Live on Impulsive Buying Behavior Among Muhammadiyah University Students in Sidoarjo


Pengaruh Promosi Penjualan, Kualitas Produk, dan E-Word of Mouth Pada Shopee Live Terhadap Perilaku Impulsive Buying di Kalangan Mahasiswa Universitas Muhammadiyah Sidoarjo

##article.authors##

DOI:

https://doi.org/10.21070/ups.4001

Keywords:

Sales Promotion, Product Quality, E-Word of Mouth, Impulsive Buying

Abstract

This research aims to determine the influence of sales promotion, product quality, and e-word of mouth on Shopee Live on impulsive buying behavior among Muhammadiyah University Sidoarjo students. The population in this study is all students at Muhammadiyah University of Sidoarjo who regularly make purchases on Shopee Live. The sample determination method used a purposive sampling method, with a total of 100 respondents. The data analysis technique uses multiple linear regression analysis techniques. The research results show that sales promotion has a positive and significant effect on impulsive buying behavior, product quality has a positive but not significant effect on impulsive buying behavior, while e-word of mouth has a negative and not significant effect on impulsive buying behavior. The research results show that sales promotion, Product quality and e-word of mouth simultaneously have a positive and significant influence on impulsive buying behavior.

Downloads

Download data is not yet available.

References

V. Angela and E. L. Paramita, “Pengaruh Lifestyle Dan Kualitas Produk Terhadap Keputusan Impulse Buying Konsumen Shopee Generasi Z,” J. Ekobis Ekon. Bisnis Manaj., vol. 10, no. 2, pp. 248–262, 2020, doi: 10.37932/j.e.v10i2.132.

D. O. Sihombing and I. Sukati, “Analisis Pengaruh Promosi, Life Style, dan Kualitas Produk Terhadap

Impulse Buying Shopee di Kota Batam,” eCo-Buss, vol. 5, no. 2, pp. 754–766, 2022, doi:

32877/eb.v5i2.610.

A. A. P. Sari and M. A. F. Habib, “Strategi Pemasaran Menggunakan Fitur Shopee Live Streaming Sebagai Media Promosi Untuk Meningkatkan Daya Tarik Konsumen ( Studi Kasus Thrift Shop di Kabupaten Tulungagung ),” J. Ilm. Wahana Pendidik., vol. 9, no. 17, pp. 41–58, 2023, [Online]. Available: https://doi.org/10.5281/zenodo.8280759

Cindy Mutia Annur, “Platform Belanja Online Lewat Siaran Langsung Paling Banyak Digunakan (2022),” Databoks Kata Data, 2022. https://databoks.katadata.co.id/datapublish/2022/07/06/survei-jakpat-shopee- rajai-penggunaan-live-shopping-di-indonesia

M. P. Kinasih, N. Endah, and R. Wuryandari, “PENGARUH PRICE DISCOUNT , PRODUCT KNOWLEDGE , DAN TIME PRESSURE TERHADAP IMPULSE BUYING PADA FITUR SHOPEE LIVE Contact : Cite This Article :,” vol. 2, no. 5, pp. 88–101, 2023.

M. Dewi, “Faktor-Faktor Yang Mempengaruhi Perilaku Impulse Buying Konsumen Produk Oriflame Di Kota Langsa,” Niagawan, vol. 10, no. 3, p. 260, 2021, doi: 10.24114/niaga.v10i3.28488.

A. Aswin, M. Rafiq, Y. A. Pratama, and R. Septiana, “Perilaku Online Impulse Buying pada Marketpalce Shopee,” Semin. Nas. Has. Penelit. dan Pengabdi. Masy. 2022, vol. 1, pp. 81–89, 2022.

W. Sihombing and T. W. S. Panjaitan, “Analisis Iklan, Promosi Penjualan Dan Kualitas Produk Pada Impluse Buying Di Sosial Media Facebook (Studi Kasus Komunitas Discord Alwayseasy),” J. Innov. Res. Knowl., vol.2, no. 7, pp. 2743–2750, 2022.

Saodin, “Pengaruh Sales Promotion Dan Store Atmosphere Terhadap Impulse Buying,” J. Ilmu Komun., vol. 1, no. 2, pp. 105–122, 2021.

I. Tanriady and F. Septina, “Pengaruh E-Wom dan Sales Promotion Terhadap Impulsive Buying Produk Fashion di Shopee pada Mahasiswa Universitas Ciputra Surabaya,” JEMMA (Journal Econ. Manag. Accounting), vol. 5, no. 1, p. 1, 2022, doi: 10.35914/jemma.v5i1.800.

E. U. Fatmawati, R. R. Kurniati, and R. N. Hardati, “Pengaruh Diskon Harga Dan Kualitas Produk Terhadap Pembelian Impulsif Secara Online (Studi Pada Pengguna Shopee Di …,” JIAGABI (Jurnal Ilmu Adm. Niaga …, vol. 6, no. April, pp. 2244–2251, 2022, [Online]. Available: http://jim.unisma.ac.id/index.php/jiagabi/article/viewFile/14986/11487

Afifah Yuliarahma and Andri Nurtantiono, “Analisis Pengaruh Brand Image, Price Discount, Package Bonuses Dan Kualitas Produk Terhadap Impulse Buying Pada Produk Oriflame,” Juremi J. Ris. Ekon., vol.

, no. 4, pp. 441–452, 2022, doi: 10.53625/juremi.v2i4.4451.

L. Ariyanti and S. Setyo Iriani, “Pengaruh Promosi Penjualan Dan Electronic Word of Mouth Terhadap Pembelian Impulsif Pada Saat Special Event Day (Studi Pada Konsumen Shopee Jawa Timur),” SIBATIK J. J. Ilm. Bid. Sos. Ekon. Budaya, Teknol. dan Pendidik., vol. 1, no. 5, pp. 491–508, 2022, doi: 10.54443/sibatik.v1i5.58.

T. M. Derek, S. S. Pangemanan, and M. V. J. Tielung, “the Influence of Social Media and Sales Promotion on Impulsive Buying Behavior on Shopee E-Commerce on Student At Faculty of Economics and Business Sam Ratulangi University Manado,” J. EMBA J. Ris. Ekon. Manajemen, Bisnis dan Akunt., vol. 10, no. 3, p. 597, 2022, doi: 10.35794/emba.v10i3.42066.

B. Maulina, N. Badriyah, and Y. Efendi, “The Effect of Sales Promotion and Hedonic Shopping on Impulse Buying On The Marketplace Shopee (Case Study In Tambakrigadung Community, Lamongan Regency),” J. Sci., vol. 11, no. 2, pp. 639–644, 2022, [Online]. Available: http://infor.seaninstitute.org/index.php

[M. Hasim and R. B. Lestari, “Pengaruh Potongan Harga, Motivasi Belanja Hedonis, E-WOM Dan Gaya Hidup Berbelanja Terhadap Impulse Buying Di Tokopedia,” J. Ilm. Ekon. Dan Bisnis Univ. Multi Data Palembang, vol. 12, no. 1, pp. 59–69, 2022.

R. M. Sari, “Pengaruh Keragaman Produk, Promosi Penjualan, Kualitas Pelayanan , Lokasi terhadap keputusan pembelian di 212 Mart Banjarmasin,” Bab Ii Kaji. Pustaka 2.1, vol. 07, no. 2004, pp. 6–25, 2020.

K. Chandra, “Pengarh Kualitas Produk dan Harga terhadap Keputusan Pembelian Prduk ‘Chatime’ di Kelapa Gading,” Skripsi, pp. 7–21, 2020.

Z. Rahma, D. Purbawati, and H. S. Nugraha, “Pengaruh E-Product Quality, E-Promotion, dan E-Word Of Mouth terhadap E-Buying Decision (Pengguna Shopee Mahasiswa Strata I Fisip Universitas Diponegoro),” J. Ilmu Adm. Bisnis, vol. 12, no. 1, pp. 92–102, 2023, [Online]. Available: https://ejournal3.undip.ac.id/index.php/jiab/article/view/37119

V. Jonathan, “PENGARUH ELECTRONIC WORD OF MOUTH (e-WOM),DIFERENSIASI PRODUK DAN HARGA TERHADAP KEPUTUSANPEMBELIAN KONSUMEN AKSESORIS MOBIL BERMATERIALFIBERGLASS PADA APLIKASI BUKALAPAK,” Inst. Bisnis dan Inform. Kwik Kian Gie, Jakarta., pp. 646–648, 2021, [Online]. Available: http://eprints.kwikkiangie.ac.id/3320/

dkk 2018 ) richard oliver ( dalam Zeithml., “Kajian pustaka, kerangka pemikiran dan hipotesis 2.1,” Angew.Chemie Int. Ed. 6(11), 951–952., no. 2013, pp. 2013–2015, 2021.

E. Roflin, I. A. Liberti, and Pariyana, “pengertian Survei menurut Sugiyono 2018,” Eprints.Walisongo.Ac.Id, p. 11, 2021, [Online]. Available: http://eprints.walisongo.ac.id/id/eprint/3069/

H. Cipta, S. Mahardhika, and L. Wdiyawati, “Pengaruh Harga Diskon, Citra Merek, dan Kualitas Produk Terhadap Impulse Buying Pembelian di Shopee,” J. Akunt. dan Manaj. Mutiara Madani, vol. 9, no. Desember, pp. 132–148, 2021.

N. A. Rahma, I. M. B. Dirgantara, and A. V. Alamadana, “Analisis Pengaruh Pesan Kelangkaan Dan Live Commerce Terhadap Perilaku Pembelian Impulsif,” Diponegoro J. Manag., vol. 11, no. 5, pp. 1–12, 2022

I. F. Suarna, “Purchase Decision pada Live Streaming Shopping Pengguna Media Sosial Tiktok di Bandung,”Ekono Insentif, vol. 16, no. 2, pp. 138–152, 2022, doi: 10.36787/jei.v16i2.942.

H. S. Atmaja, A. Achsa, and Y. P. Sijabat, “Pengaruh sales promotion, store atmosphere, dan kualitas pelayanan terhadap impulse buying pada konsumen alfamart kota magelang magelang city,” J. Ilm. Manaj. dan Bisnis, vol. 4, no. 1, pp. 98–105, 2023, doi: 10.31289/jimbi.v4i1.1773.

R. J. Setiasih, C. Savitri, and S. P. Faddila, “Of Erigo Products In The Shopee Application ( Study On

Management Students Class Of Pengaruh Hedonic Shopping Motivation Dan Sales Promotion Terhadap Impulse Buying Produk Erigo Pada Aplikasi Shopee ( Studi Pada Mahasiswa Manajemen Angkatan 2018

Universit,” vol. 4, no. 6, pp. 9432–9442, 2023.

C. Yully Styowati, J. Dwiridotjahjono, U. Pembangunan Nasional, and J. Timur, “The Influence Of Hedonic Shopping Motivation, Shopping Lifestyle, And Sales Promotion On Impulse Buying Of Sociolla Users In Surabaya Pengaruh Hedonic Shopping Motivation, Shopping Lifestyle Dan Promosi Penjualan Terhadap Impulse Buying Pada Pengguna Soci,” Manag. Stud. Entrep. J., vol. 4, no. 2, pp. 1353–1361, 2023, [Online]. Available: http://journal.yrpipku.com/index.php/msej

S. Kasus, P. Mahasiswa, and S. Indonesia, “Pengaruh Promosi Penjualan , Electronic Word Of Mouth DanHedonic Shopping Motivation Terhadap Pembelian Impulsif Pada Aplikasi Shopee,” vol. 17, no. 02, pp. 22–31, 2020.

S. Tumanggor, P. Hadi, and R. Sembiring, “Pembelian impulsif pada e-commerce shopee ( studi pada konsumen shopee di Jakarta Selatan ),” vol. 11, no. 2, pp. 251–270, 2022, doi: 10.14414/jbb.v11i2.2733.

Posted

2024-02-15