The Effectiveness of SIPRAJA in Population Administration Services In Wonokalang Village, Wonoayu District, Sidoarjo Regency
Efektivitas SIPRAJA dalam Pelayanan Administrasi Kependudukan di Desa Wonokalang Kecamatan Wonoayu Kabupaten Sidoarjo
DOI:
https://doi.org/10.21070/ups.3801Keywords:
Effectivitas, Public Service, SIPRAJAAbstract
The implementation of electronic government in Sidaorjo Regency is manifested in the implementation of the SIPRAJA. This study aims to identify and analyze the implementation of the SIPRAJA in Wonokalang Village. This study uses a qualitative descriptive research method. Data analysis techniques namely data collection, data reduction, data presentation, and drawing conclusions. The results showed that the implementation of the SIPRAJA in Wonokalang Village, Sedayu District, Sidoarjo Regency had 4 (four) variables namely; a) communication, dissemination carried out through electronic media such as WhatsApp groups, WhatsApp stories or directly through outreach to the public; b) resources, The current number of staff is sufficient for SIPRAJA services, Wonokalang Village has prepared a special budget for SIPRAJA services ; c) the disposition, attitude and response given by the SIPRAJA service staff to the community is as expected; d) bureaucratic structure, there are clear standard operating procedures that must be complied.
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