Village Apparatus Performance in Village Administrative Services
Kinerja Aparatur Desa dalam Pelayanan Administrasi Desa
DOI:
https://doi.org/10.21070/ups.3605Keywords:
Performance, Village Apparatus, Administrative ServicesAbstract
This research aims to analyze the performance of village officials in village administration services in Glagaharum Village. This research uses descriptive research with a qualitative approach. Data collection techniques using interviews, observation and documentation. Technical data analysis; data collection, data reduction, data presentation, and drawing conclusions. There are 5 indicators according to T. R. Mitchell: Work Quality, Communication, Timeliness, Ability, and Initiative. The results on the Quality of Work indicator show that village officials improve their performance by means of technical guidance. In Communication, people are still unable to apply online services. In Timeliness, the duration of the results of the submission. Regarding Capabilities, some employees are capable but there are also some who are not able due to the fact that there are elderly employees. In Initiative, not all employees have the initiative to complete the work.
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