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The Influence of Brand Equity, Product Quality, and Price on 3second Hoodie Purchase Decisions


Pengaruh Ekuitas Merek, Kualitas Produk, dan Harga Terhadap Keputusan Pembelian Hoodie 3second

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DOI:

https://doi.org/10.21070/ups.3604

Keywords:

Brand Equity, Product Quality, Price and Customer Satisfaction

Abstract

This research is about the factors that affect customer satisfaction. Various factors that can affect customer satisfaction are brand equity, product quality and the price of a product. The purpose of the following study is to determine the effect of brand equity, product quality and price either partially or simultaneously on customer satisfaction. This research is included in the category of quantitative research methods. This research was conducted at outlet 3Second Sidoarjo Branch. The sample of this study was 200 respondents. Data collection techniques in this study used questionnaires. Data analysis techniques in this study use the help of SmartPLS 3.0 software. This research proves that brand equity affects customer satisfaction, product quality affects customer satisfaction, price affects customer satisfaction.

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Posted

2023-10-25