The Effectiveness of The Sidoarjo People Service System (SIPRAJA) (Study in Porong Village, Sidoarjo District)
Efektivitas Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) (Studi di Kelurahan Porong Kabupaten Sidoarjo
DOI:
https://doi.org/10.21070/ups.3458Keywords:
SIPRAJA application, , effectiveness, public serviceAbstract
The purpose of this study was to analyze and analyze the effectiveness of SIPRAJA in Porong Village, Porong District, Sidoarjo Regency. It also described and analyzed the inhibiting and supporting factors related to the SIPRAJA program in Porong Village, Porong District, Sidoarjo Regency. The research method used was descriptive research with a qualitative approach . The data collection techniques used were interviews, observation, and documentation with one key informant and three informants namely the village head, SIPRAJA operational staff and the user community. Data analysis techniques in this study with data collection, data reduction, data presentation and drawing conclusions.
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