Preprint has been submitted for publication in journal
Preprint / Version 1

Information System Strategic Business Planning To Improve Public Health Services


Perencanaan Strategis Bisnis Sistem Informasi Guna Meningkatkan Pelayanan Kesehatan Masyarakat

##article.authors##

  • Dwi Fitri Widyasari Universitas Muhammadiyah Sidoarjo

DOI:

https://doi.org/10.21070/ups.3083

Keywords:

Information Systems Strategy, Public Health Services, McFarlan Strategic Grid

Abstract

Information systems have an important role in a strategic plan for a business to replace conventional technology-based services that aim to improve public health services through the environmental conditions of Muhammadiyah Sidoarjo Hospital, so existing performance can provide added value as a competitive advantage. There are several problems in the system that need to be optimized, so the data needs to be mapped in the application system. This study uses the IS business strategy analysis method, internal and external environmental analysis, SWOT analysis, and McFarlan strategic grid analysis with a descriptive qualitative approach. This research produces an Information System that influences management in making decisions about Muhammadiyah Sidoarjo Hospital policies and is useful for evaluating IS applications that are constantly changing so that they are better in the future.

Downloads

Download data is not yet available.

References

N. Herawati, D. Syamsuar, and Y. N. Kunang, “Pembuatan Rencana Strategis SI/TI Sebagai Acuan Pengembangan SI/TI Rumah Sakit Pelabuhan Palembang,” J. Pengemb. Sist. Inf. dan Inform., vol. 1, no. 1, pp. 50–66, 2020, doi: 10.47747/jpsii.v1i1.63.

K. H. Basri and E. Suryani, “Strategic Planning Information System for Improving Quality of Datu Sanggul Hospital in Rantau,” IPTEK J. Proc. Ser., vol. 4, no. 1, p. 142, 2018, doi: 10.12962/j23546026.y2018i1.3526.

A. Mulyani, D. Kurniadi, Y. Septiana, and T. Wahyono, “Strategic Planning For The Implementation of Tourism Information Systems,” Int. J. Sci. Technol. Res., vol. 9, no. 02, pp. 4714–4717, 2020.

E. N. Barrozo, “Strategic Management System For Competitive Business Performance: A Literature Review,” ASTR Res. J., vol. 4, no. November, pp. 1–23, 2020.

A. Aliyadi, “Evaluasi Kualitas Layanan Sistem Informasi Akademik Dengan Metode Servqual (Studi Kasus Di Universitas Muhammadiyah Ponorogo),” J. Tek., vol. 4, no. 1, 2017, doi: 10.31000/jt.v4i1.370.

M. I. Zabartih and W. Widhiarso, “Information Technology Strategic Plan for Hospital using Ward and Peppard Model,” vol. 1, no. 1, pp. 9–23, 2022.

I. H. El Kariema, S. Siyoto, and R. Wardani, “Evaluation and Implementation Registration of Outpatient with Online Systems at Health Services Center,” J. Qual. Public Heal., vol. 4, no. 2, pp. 106–112, 2021, doi: 10.30994/jqph.v4i2.198.

I. M. C. Girinata and E. Suryani, “Strategic Planning for Systems & Information Technology of XYZ Hospital Using Ward and Peppard Method,” IPTEK J. Proc. Ser., vol. 0, no. 5, p. 452, 2019, doi: 10.12962/j23546026.y2019i5.6392.

D. I. Rsud and P. Margono, “Bisma : Jurnal Bisnis dan Manajemen Sistem Informasi Manajemen Rumah Sakit Online,” vol. 15, no. 2, 2021.

S. N. R. Alismaili, M. Shanmugam, H. Kasim, and P. Magalingam, “Hospital Information System for Motivating Patient Loyalty: A Systematic Literature Review,” J. Inf. Technol. Manag., vol. 14, pp. 235–244, 2022, doi: 10.22059/JITM.2022.84902.

M. Mukhtar, S. Sudarmi, M. Wahyudi, and B. Burmansah, “The information system development based on knowledge management in higher education institution,” Int. J. High. Educ., vol. 9, no. 3, pp. 98–108, 2020, doi: 10.5430/ijhe.v9n3p98.

N. Herawati, D. Syamsuar, and Y. N. Kunang, “Pembuatan Rencana Strategis SI/TI Sebagai Acuan Pengembangan SI/TI Rumah Sakit Pelabuhan Palembang,” J. Pengemb. Sist. Inf. dan Inform., vol. 1, no. 1, pp. 50–66, 2020, doi: 10.47747/jpsii.v1i1.63.

K. H. Basri and E. Suryani, “Strategic Planning Information System for Improving Quality of Datu Sanggul Hospital in Rantau,” IPTEK J. Proc. Ser., vol. 4, no. 1, p. 142, 2018, doi: 10.12962/j23546026.y2018i1.3526.

A. Mulyani, D. Kurniadi, Y. Septiana, and T. Wahyono, “Strategic Planning For The Implementation of Tourism Information Systems,” Int. J. Sci. Technol. Res., vol. 9, no. 02, pp. 4714–4717, 2020.

E. N. Barrozo, “Strategic Management System For Competitive Business Performance: A Literature Review,” ASTR Res. J., vol. 4, no. November, pp. 1–23, 2020.

A. Aliyadi, “Evaluasi Kualitas Layanan Sistem Informasi Akademik Dengan Metode Servqual (Studi Kasus Di Universitas Muhammadiyah Ponorogo),” J. Tek., vol. 4, no. 1, 2017, doi: 10.31000/jt.v4i1.370.

M. I. Zabartih and W. Widhiarso, “Information Technology Strategic Plan for Hospital using Ward and Peppard Model,” vol. 1, no. 1, pp. 9–23, 2022.

I. H. El Kariema, S. Siyoto, and R. Wardani, “Evaluation and Implementation Registration of Outpatient with Online Systems at Health Services Center,” J. Qual. Public Heal., vol. 4, no. 2, pp. 106–112, 2021, doi: 10.30994/jqph.v4i2.198.

I. M. C. Girinata and E. Suryani, “Strategic Planning for Systems & Information Technology of XYZ Hospital Using Ward and Peppard Method,” IPTEK J. Proc. Ser., vol. 0, no. 5, p. 452, 2019, doi: 10.12962/j23546026.y2019i5.6392.

D. I. Rsud and P. Margono, “Bisma : Jurnal Bisnis dan Manajemen Sistem Informasi Manajemen Rumah Sakit Online,” vol. 15, no. 2, 2021.

S. N. R. Alismaili, M. Shanmugam, H. Kasim, and P. Magalingam, “Hospital Information System for Motivating Patient Loyalty: A Systematic Literature Review,” J. Inf. Technol. Manag., vol. 14, pp. 235–244, 2022, doi: 10.22059/JITM.2022.84902.

M. Mukhtar, S. Sudarmi, M. Wahyudi, and B. Burmansah, “The information system development based on knowledge management in higher education institution,” Int. J. High. Educ., vol. 9, no. 3, pp. 98–108, 2020, doi: 10.5430/ijhe.v9n3p98.

Juraidin, E. Nugroho, and M. Hasanbasri, “Informasi Dan Teknologi Informasi ( Renstra Si / Ti ) Pada Dinas Kesehatan Kabupaten Bima Menggunakan,” Pengemb. Rencana Strateg. Sist. Inf. Dan Teknol. Inf. (Renstra Si/Ti) Pada Dinas Kesehat. Kabupaten Bima Menggunakan Model Zachman Framew., vol. 2, no. 2, p. 14, 2017.

K. D. Febriyanti, F. Samopa, and R. Ambarwati, “Strategic Planning for IS/IT of XYZ Internet Service Provider Using Ward and Peppard Method,” IPTEK J. Proc. Ser., vol. 0, no. 5, p. 473, 2019, doi: 10.12962/j23546026.y2019i5.6407.

P. Model et al., “Information Systems Strategic Planning For Healthcare Organizations Using Information System View project Educational Data Mining View project Information Systems Strategic Planning For Healthcare Organizations Using Ward And Peppard Model,” Int. J. Sci. Technol. Res., vol. 9, no. 02, p. 2, 2020, [Online]. Available: www.ijstr.org.

M. R. Bintang Janaputra, F. Samopa, and R. Ambarwati Sukmono, “Strategic Planning IS/IT TO Improve Business Competitiveness in Public Hospital,” Kinet. Game Technol. Inf. Syst. Comput. Network, Comput. Electron. Control, vol. 4, pp. 83–92, 2021, doi: 10.22219/kinetik.v6i1.1181.

P. D. Christasani, Y. Wijoyo, T. S. Hartayu, and ..., “Implementation of Hospital Information System in Indonesia: A Review,” Syst. Rev. Pharm., vol. 12, no. 7, pp. 499–503, 2021, [Online]. Available: https://www.sysrevpharm.org/abstract/implementation-of-hospital-information-system-in-indonesia-a-review-82877.html.

L. Liliana and M. Clara, “IDENTIFICATION OF BUSINESS AND TECHNOLOGY STRATEGIES BASED ON THE WARD PEPPARD-CASSIDY METHOD,” vol. 101, no. 6, pp. 2365–2374, 2023.

D. E. Prasetyo and A. F. Wijaya, “Information System Strategic Planning For Tourism Transportation Company Using Ward And Peppard Methodology,” INTENSIF J. Ilm. Penelit. dan Penerapan Teknol. Sist. Inf., vol. 5, no. 1, pp. 43–57, 2021, doi: 10.29407/intensif.v5i1.14609.

A. Agnes and A. F. Wijaya, “Information System Strategic Planning Using Ward and Peppard Framework At the Regional Secretariat of Bengkayang Regency, the Organization Section,” Sebatik, vol. 25, no. 1, pp. 131–137, 2021, doi: 10.46984/sebatik.v25i1.1283.

Triwidayanti and I. Zulkarnaen, “Information Systems Strategic Planning Using the Ward and Peppard Method,” Conf. Ser., vol. 4, no. January, pp. 52–58, 2022, doi: 10.34306/conferenceseries.v4i1.691.

J. Elligt-Engel, D. Westfall-Rudd, and C. Corkins, “Engaging Stakeholders in Extension Strategic Planning,” J. Ext., vol. 59, no. 4, pp. 01–08, 2021, doi: 10.34068/joe.59.04.03.

A. G. Prawiyogi, A. S. Anwar, U. Buana, and P. Karawang, “STAGES OF USING WARD AND PEPPARD METHODS IN,” vol. 3, no. 1, pp. 78–86, 2021.

K. Christianto, D. Denny, A. Santoso, C. Chabelita, and J. Gonawan, “Information System Strategic Planning Using Framework Ward and Peppard in Pharmaceutical Company,” JIKA (Jurnal Inform., vol. 6, no. 1, p. 34, 2022, doi: 10.31000/jika.v6i1.5298.

P. G. Pakusadewa, E. Suryani, R. Ambarwati, and M. R. Bintang, “Selection of Information System Strategy Recommendations in Information Technology Company,” Proc. 2nd Int. Conf. Bus. Manag. Technol. (ICONBMT 2020), vol. 175, pp. 184–194, 2021, doi: 10.2991/aebmr.k.210510.032.

N. S. Lestari, A. G. Mahardika, A. Sujana, and N. Riztria, “Strategic Planning Information System Using Ward and Peppard Method with Anita Cassidy Method Strategic Planning Information System Using Ward and Peppard Method with Anita Cassidy Method,” 2019, doi: 10.1088/1742-6596/1424/1/012024.

R. S. Th, R. S. Aisyiyah, and S. Fatimah, “Rencana Strategi Th 2022 s/d 2026 RS Aisyiyah Siti Fatimah Tulangan | 1,” no. 14, 1993.

Posted

2023-08-29