The Influence of Brand Image, Product Quality and Price on Consumer Purchasing Decisions of Telkomsel cards in Sidoarjo
Pengaruh Citra Merek, Kualitas Produk dan Harga Terhadap Keputusan Pembelian Konsumen Kartu Telkomsel di Sidoarjo
DOI:
https://doi.org/10.21070/ups.2521Keywords:
Brand image, Product quality, Price, Purchasing decisionsAbstract
The Influence of Brand Image, Product Quality, and Price on Consumer Purchasing Decisions of Telkomsel cards in Sidoarjo. Faculty of Business, Law and Social Sciences. Muhammadiyah University of Sidoarjo. The purpose of this study was to determine the effect of brand image, product quality and price on the purchasing decision of Telkomsel card products in Sidoarjo. The approach used in this study was quantitative by distributing questionnaires to 96 respondents who were taken using one of the non-probability sampling techniques used, namely the accidential sampling technique. Data analysis techniques were used to test validity, reliability, classical assumptions consisting of linearity, normality, autocorrelation multicollinearity and heteroscedasticity tests, multiple linear regression, partial test, multiple correlation coefficient test and multiple determination test. IBM SPSS version 24 software program. Partial test results show that brand image, product quality and price have a partial effect on purchasing decisions
Downloads
References
Siregar, Syofian. Metode Penelitian Kuantitatif: Dilengkapi dengan Perbandingan Perhitungan Manual & SPSS (1 ed.). Kencana: Jakarta.2017
Kurniawan, Rizki., Ratmono, Septiana Nani. “Pengaruh Harga, Citra Merek, Kualitas Produk dan Promosi terhadap Keputusan Pemelian Kartu Paket Data Internet Telkomsel di Kota Metro”, Jurnal Dinamika Vol. 4 No. 2. Hal: 80-81.2018
Kartika, Gading. Pengaruh Harga, Kualitas Produk, Citra Merek, Dan Promosi Terhadap Keputusan Pembelian Kartu Perdana Telkomsel SimpatI (Studi Pada Konsumen Simpati Di Prodi Manajemen UPN “Veteran” Yogyakarta. 2016
Rukhani, Ita Widia.. Analisis Pengaruh Citra Merek Dan Bauran Pemasaran Terhadap Kepuasan Pelanggan Internet Tri. Jurnal Iqtishad dequity.Vol. 1. No.2. 2019
Hermawan, Galih Erin. Analisis pengaruh citra merek, kualitas produk dan harga terhadap keputusan pembelian kartu prabayar telkomsel simpati. Naskah Publikasi..Hal 1-13. 2020
Mawey, Thalia Claudia, Altje Tumbel dan Imelda W.J Ogi. Pengaruh Kepercayaan dan Kualitas Layanan terhadap. Kepuasan Nasabah PT. Bank SulutGo. Jurnal EMBA, Vol. 6, No. 3. 2018
Nasution, Asrizal Efendy, Linzzy Pratami P dan M. Taufik Lesmana. Analisis Pengaruh Harga, Promosi, Kepercayaan dan Karakteristik Konsumen Terhadap Keputusan Pembelian Konsumen Pada 212 Mart di Kota Medan. Proseding Nasional Kewirausahaan. Vol.1 No.1. Hal:194-199.2019
Hartanto. Brand and Personal Branding. Bekasi :Denokan Pustaka. 2019
Sopiah dan Sangadji. Salesmanship (Kepenjualan). Jakarta: PT Bumi Aksara. Sudaryono. 2016
Kothler, Philip dan Gary Amstrong. Pemasaran. Edisi pertama. Salemba Empat. Jakarta.2017
Alma, Buchari. Manajemen Pemasaran dan Pemasaran Jasa. Bandung: Alfabeta. 2016
Thompson, Arthur dkk. Crafting and executing strategy: the quest for competitive advantage, concepts and readings. New York: McGraw-Hill Education.
Sugiyono, Metode Penelitian Kuantitatif, Kuaalitatif, dan R&D. Alfabeta, 2017
Akdon, dan Riduwan. Rumus dan Data dalam Aplikasi Statistika. Bandung: Alfabeta. 2013
Ghozali, Imam. Aplikasi Analisis Multivariat Dengan Program IMB SPSS 24 (9th ed.). Semarang: Badan Penerbit Universitas Diponegoro.2017
Arikunto. Prosedur Penelitian: Suatu Pendekatan Praktik. Edisi Keempat. Jakarta: Rineka Cipta.2015
Rangkuti, Freddy. Analisis SWOT: Teknik Membedah Kasus Bisnis. Jakarta: PT. Gramedia. Pustaka Utama. 2014
Prasastiningtyas, Tabhita Ratna dan Djawoto J. Pengaruh Citra Merek, Kualitas Produk dan Harga terhadap Keputusan Pembelian kartu Seluler. Jurnal Ilmu dan Riset Manajemen. Vol. 5. No.7.2016
Rares, Angelina dan Rotinsulu Jopie Jorie. Pengaruh Harga, Promosi, Lokasi, Citra Merek, dan Kualitas Produk terhadap Keputusan Pembelian di Toko Bengkel Gaoel Manado Town Square. Jurnal EMBA. Vol. 3. No.2. 2015
Yusra, dan Arawati Agus. 2020. The Influence of Online Food Delivery Service Quality on Customer Satisfaction and Customer Loyalty: The Role of Personal Innovativeness. Journal of Environmental Treatment Techniques. Vol.8. No.1. Hal: 6–12. 2020
Downloads
Additional Files
Posted
License
Copyright (c) 2023 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.