The Service of Trans Jatim Bus Transportation by Means of Public Value Approarch
Pelayanan Transportasi Bus Trans Jatim dengan Pendekatan Public Value
DOI:
https://doi.org/10.21070/ups.1462Keywords:
Public Value, Trans Jatim Bus, Service of TransportationAbstract
Congestion is a problem in every area of a big city, one of the causes is the unavailability of public transportation services, which is the responsibility of the government to fulfill people's needs. Trans Java East was launched by the East Java Provincial Government Transportation Service and the operation was carried out by Perum DAMRI. The purpose of this study is to analyze and describe the public value of the East Java Trans Bus transportation service. This type of qualitative research uses descriptive research methods. Data collection techniques through observation, interviews, and literature study. Data analysis using Miles Huberman's interactive model. Data analysis techniques namely data compaction, data presentation, and drawing conclusions. The Trans East Java bus service has met the public value criteria, but still needs to make improvements. It does not fully answer the problem of congestion but is an attractive mobility alternative.
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