Excellent Service Communication Strategy for Halal Supervisors PT.EkosJaya Abadi Lestari
Strategi Komunikasi Pelayanan Prima Penyelia Halal PT.EkosJaya Abadi Lestari
DOI:
https://doi.org/10.21070/ups.1234Keywords:
Halal Supervisor Communication Strategy, Halal Excellent Service Quality, Customer SatisfactionAbstract
Halal Supervisor Prime Service is one of the capability efforts in an approach that is applied by the company as the transmission of information to customers. Because in general service is needed to improve the quality and effectiveness of communication within the company. This study uses Weber's theory of bureaucracy with Taylor's approach as a connector related to structure facilitating upward, downward and cross-system coordination. The purpose of this study is to determine how the communication strategy for excellent service for halal supervisors at PT.EkosJaya Abadi Lestari is to attract customers to how the communication encouragement is given in each service so that customers feel satisfied from the various services provided. This research uses qualitative methods with Deskriptif analysis with data collection techniques through interviews to gather information.
Downloads
References
I. N. Afiah, “Penyelenggaraan Jaminan Produk Halal Pasca Pengesahan Undang-Undang Cipta Kerja Dan Implikasinya Terhadap Pelaku Usaha Mikro DI Provensi Banten,” pp. 4-8, 2011.
D. G. Ramadhani, “Strategi Komunikasi Lembaga Pmeriksa Halal Dalam Menyosialisasikan Urgensi Sertifikasi Halal,” 2021-2022.
A. Firmansya, “Konsep Dasar Strategi Pelayanan Prima (SERVIS EXCELLENT) Pada Perusahaan Telekomunikasi Indosat Ooredo,” p. 2, 2017.
Sarianti, “Maulana rezi,” Pelatihan Komunikasi Efektif dalam meningkatkan Pelayanan Prima di Instansi Pemerintahan Provinsi Jawa Barat, p. 694, 2020.
A. A. Barata, Dasar-Dasar Pelayanan Prima, Jakarta: Elex Media Komputindo , 2003.
S. Ramadanty, “Mulyana,” PENGGUNAAN KOMUNIKASI FATIS, pp. 1-2, 2014.
Effendy, “Sari Ramadanty,” PENGGUNAAN KOMUNIKASI FATIS, p. 2, 2014.
Keyton, “Maulana Rezi,” Pelatihan Komunikasi Efektif dalam meningkatkan Pelayanan Prima di Instansi Pemerintahan Provinsi Jawa Barat, p. 695, 2011.
K. Moekijat, Dr Poopy Ruliana, Dra M.Si, jakarta : PT Raja Grafindo Persada, 2014.
M. R. Ramadhana, “Sanchez & Guo, 2005,” Pelatihan Komunikasi Efektif Dalam Meningkatkan Pelayanan Prima di Instansi Pemerintahan Provinsi Jawa Barat, pp. 693-694, 2020.
Hafizah, “Hafizah,” PENGARUH PRODUK KOSMETIK YANG BERLABEL HALAL, pp. 28-29, 2021.
Widyaningtyas, Strategi Komunikasi temam Halal Dalam Mensosialisasikan halal Lifestyle, pp. 125-145, 2021.
weick, weick, Bandung: Komunikasi rganisasi Strategi Meningkatkan Kinerja Perusahaan, 2013.
A. Frimayasa, KONSEP DASAR DAN STRATEGI PELAYANAN PRIMA (SERVICE EXCELLENT) PADA PERUSAHAAN TELEKOMUNIKASI INDOSAT OOREDO, p. 66, 2017.
D. G. Ramadani, “strategi komunikasi lembaga pemeriksa halal dalam menyosialisasikan urgensi sertifikasi halal,” 2021-2022.
Downloads
Additional Files
Posted
License
Copyright (c) 2023 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.
