The Influence of Organizational Communication, Work Flexibility, and Learning Agility on the Performance of Gen Z Employees at PT. Sinar Pangan Sejahtera
Pengaruh Komunikasi Organisasi, Fleksibilitas Kerja dan Learning Agility Terhadap Kinerja Karyawan Gen Z di PT. Sinar Pangan Sejahtera
DOI:
https://doi.org/10.21070/ups.11370Keywords:
Organizational Communication, Work Flexibility, Learning Agility, Employee Performance, Generation Z.Abstract
This study aims to analyze the influence of organizational communication, work flexibility, and learning agility on the performance of Generation Z employees at PT. Sinar Pangan Sejahtera. A quantitative approach was employed using a survey method by distributing questionnaires to Generation Z employees. Data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 3. The results indicate that organizational communication has a positive and significant effect on employee performance. Work flexibility also has a positive and significant effect and is the most dominant factor influencing employee performance. Meanwhile, learning agility significantly affects employee performance, although the structural model shows a negative relationship. Simultaneously, the three independent variables significantly explain employee performance. These findings suggest that improving organizational communication, implementing appropriate work flexibility policies, and enhancing learning agility through continuous employee development can effectively improve the performance of Generation Z employees at PT. Sinar Pangan Sejahtera.
Downloads
References
erica pandey, “Younger employees fear being left behind by remote work.”
Delloite, “Memahami Generasi Z di tempat kerja.”
M. M. Musheke and J. Phiri, “The Effects of Effective Communication on Organizational Performance Based on the Systems Theory,” Open Journal of Business and Management, vol. 09, no. 02, pp. 659–671, 2021, doi: 10.4236/ojbm.2021.92034.
Y. Jo and A. J. Hong, “Impact of Agile Learning on Innovative Behavior: A Moderated Mediation Model of Employee Engagement and Perceived Organizational Support,” Front. Psychol., vol. 13, Jun. 2022, doi: 10.3389/fpsyg.2022.900830.
P. Gultom and R. Ferinia, “Pengaruh Komunikasi Organisasi terhadap Kinerja Karyawan,” Kajian Manajemen, 2023, [Online]. Available: https://ejournal.unklab.ac.id/index.php/kjm/article/view/899
A. Saragih and R. Putri, “Komunikasi Organisasi, Konflik dan Kinerja Karyawan dengan Komitmen Organisasi sebagai Mediator,” Jurnal Bisnis UTA’45 Jakarta, 2020, [Online]. Available: https://journal.uta45jakarta.ac.id/index.php/jbsuta/article/view/957
Erica Paney, “Younger employees fear being left behind by remote work.”
S. Aprilia, “Pengaruh Learning Agility terhadap Kinerja Karyawan,” JMB Jayakarta, 2024, [Online]. Available: https://journal.stiejayakarta.ac.id/index.php/JMBJayakarta/article/view/252
A. Khildani, Suhermin, and A. Lestariningsih, “Learning Agility dan Kinerja Karyawan Bank,” STIESIA Repository, 2021, [Online]. Available: https://repository.stiesia.ac.id/id/eprint/6421
R. Fauziah, N. Faeni, and M. Fikri, “Pengaruh Learning Agility terhadap Kinerja dengan Mediasi Komitmen Organisasi,” SIMO Journal, 2024, [Online]. Available: https://penerbitgoodwood.com/index.php/simo/article/view/3457
G. Cuwanditha and G. Darma, “Pengaruh Fleksibilitas Kerja terhadap Kinerja dan Komitmen Organisasional,” JPEK, 2024, [Online]. Available: https://e-journal.hamzanwadi.ac.id/index.php/jpek/article/view/25402
O. Shalahuddin and A. Ikhram, “Pengaruh Fleksibilitas Kerja terhadap Kinerja dengan Mediasi Work-Life Balance,” Jurnal Kinerja, 2024, [Online]. Available: https://jki.ub.ac.id/index.php/jki/article/view/215
N. Oktarina, “Fleksibilitas Kerja, Kepuasan, dan Kinerja Pegawai,” Amnesia Journal, 2023, [Online]. Available: https://ingreat.id/index.php/amnesia/article/view/171
S. Destiviani and D. Andriani, “Pengaruh Human Resource Information Systems, Organizational Citizenship Behavior (OCB) dan Komunikasi Organisasi terhadap Kinerja Karyawan The Effect of Human Resource Information Systems, Organizational Citizenship Behavior and Organizational Communication on Employee Performance.”
D. Suparto, S. Sutjiatmi, and A. Adilla, “Pengaruh Gaya Komunikasi Kepemimpinan terhadap Loyalitas Pegawai di Pemerintah Daerah Kabupaten Tegal,” vol. 10, no. 10, 2025.
F. Aldina, “THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION SKILLS AND CULTURE ON EMPLOYEE WORK EFFECTIVENESS AT PT. THE ESSENCE OF ADISHEDNESS”, [Online]. Available: https://jicnusantara.com/index.php/jiic
A. Rachmawati, “ PENERAPAN EMPLOYER BRANDING SEBAGAI STRATEGI KOMUNIKASI ORGANISASI DI PT HARDANA WIDYA MAHIR.”.
S. Maryanah, F. Syarief, and A. Setyawan, “Sinergi : Jurnal Ilmiah Multidisiplin Strategi Komunikasi SMA Sekolah Master Indonesia Dalam Membangun Citra Positif Sekolah,” Jurnal Ilmiah Multidisiplin, vol. 1, no. 2, p. 2025, 2025, [Online]. Available: https://publikasi.ahlalkamal.com/index.php/sinergi
A. Anggarani Winadi Prasetyoning Tyas, E. Roh Suciati, and D. Wahyuningsih, “Pemanfaatan Media Komunikasi Terhadap Peningkatan Pengetahuan Melalui Kompetensi Komunikasi Kader Pkk Dalam Pencegahan Stunting Di Desa Sukamulya Tangerang,” 2025.
S. I. M. Bouland-van Dam, J. K. Oostrom, and P. G. W. Jansen, “Development and validation of the leadership learning agility scale,” Front. Psychol., vol. 13, Dec. 2022, doi: 10.3389/fpsyg.2022.991299.
E. A. Altindag and F. Siller, “Effects of Flexible Working Method on Employee Performance: An Empirical Study in Turkey,” Bus. Econ. J., vol. 05, no. 03, 2014, doi: 10.4172/2151-6219.1000104.
M. Angelici and P. Profeta, “Smart Working: Work Flexibility Without Constraints,” Manage. Sci., vol. 70, no. 3, pp. 1680–1705, Mar. 2024, doi: 10.1287/mnsc.2023.4767.
M. M. Lombardo and R. W. Eichinger, “High potentials as high learners,” Hum. Resour. Manage., vol. 39, no. 4, pp. 321–329, 2000.
D. H. Angelina and A. Pangarso, “Driving Employee Performance through Learning and Innovation,” in E3S Web of Conferences, 2025.
H. Jo and S. Kim, “The Impact of Learning Agility on Innovative Behavior,” Int. J. Environ. Res. Public Health, 2022, [Online]. Available: https://pmc.ncbi.nlm.nih.gov/articles/PMC9254862/
M. Nur, D. Faylasuf, and H. Ubaidillah, “Implementation of Work Discipline, Motivation, and Compensation to the Performance of Employees of PT. WAN Tobacco Cigaret Sidoarjo Penerapan Disiplin Kerja, Motivasi, dan Kompensasi Terhadap Kinerja Karyawan PT. WAN Tobacco Cigaret Sidoarjo.” [Online]. Available: https://sdgs.un.org/goals/goal9
S. Chummar, P. Singh, and S. R. Ezzedeen, “Exploring the differential impact of work passion on life satisfaction and job performance via the work–family interface,” Personnel Review, vol. 48, no. 5, pp. 1100–1119, Aug. 2019, doi: 10.1108/PR-02-2017-0033.
S. Egenius, B. Triatmanto, and M. Natsir, “The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan,” International Journal of Multicultural and Multireligious Understanding, vol. 7, no. 10, p. 480, Nov. 2020, doi: 10.18415/ijmmu.v7i10.1891.
Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta, 2022.
J. W. Creswell and J. D. Creswell, Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Thousand Oaks, CA: Sage Publications, 2021.
J. F. Hair, G. T. M. Hult, C. M. Ringle, and M. Sarstedt, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, 2021.
J. W. Creswell and T. C. Guetterman, Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research. New York: Pearson, 2021.
J. F. Hair, G. T. M. Hult, C. M. Ringle, and M. Sarstedt, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 3rd ed. Thousand Oaks, California: Sage Publications, 2022.
S. P. Robbins and T. A. Judge, Organizational Behavior, 19th ed. Pearson, 2022.
E. E. Kossek and B. A. Lautsch, “Work-Life Flexibility for Whom? Occupational Status and Work-Life Inequality in Upper, Middle, and Lower Level Jobs,” Academy of Management Annals, vol. 12, no. 1, pp. 5–36, 2018.
M. M. Lombardo and R. W. Eichinger, “High Potentials as High Learners,” Hum. Resour. Manage., 2000.
Downloads
Additional Files
Posted
Categories
License
Copyright (c) 2026 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.
