Developing Platform Using Design Thinking and System Usability Scale (SUS): A Case Study on Fit & Flex Foundation
Pengembangan Platform Menggunakan Pendekatan Design Thinking dan System Usability Scale (SUS): Studi Kasus pada Fit & Flex Foundation
DOI:
https://doi.org/10.21070/ups.9083Keywords:
Design Thinking, System Usability Scale, Prototype, Health Platform, UsabilityAbstract
The lack of awareness regarding healthy lifestyles pose serious challenges amidst Indonesia’s growing demographic dividend. This study aims to analyze the application of the Design Thinking methodology in developing the Fit & Flex platform prototype and evaluate its usability using the System Usability Scale (SUS). The Design Thinking approach was implemented through five stages: empathize, define, ideate, prototype, and test, to identify stakeholder needs and design responsive digital solutions. The SUS evaluation involved 20 respondents from five stakeholder groups. Results indicate that the Fit & Flex platform achieved an average SUS score of 86.38, categorized as "Excellent Usability". This suggests that the developed platform is not only functional but also user-friendly and well-received by its users. This research demonstrates that integrating participatory design approaches and data-driven usability evaluation is an effective strategy in developing digital services.
Downloads
References
R. Novianti, T. Angraeni, V. Hanitha, And L. D. Yanti, “Penyuluhan Pengelolaan Investasi Bagi Pelajar (Anak Asuh Mudita Love Children),” Abdi Dharma, Vol. 3, No. 1, Art. No. 1, Apr. 2023, Doi: 10.31253/Ad.V3i1.2052.
A. Yuniarto, D. I. Lianti, And E. Widiarti, “Sosialisasi Bahaya Obesitas Dan Pemeriksaan Kesehatan Di Salah Satu Desa Kabupaten Tangerang”.
L. ‘Izza Ramadhani Et Al., “Penguatan Strategi Branding B2b (Business-To-Business) Pada Zamora Collection Group,” Welf. J. Pengabdi. Masy., Vol. 2, No. 3, Pp. 548–553, Sep. 2024, Doi: 10.30762/Welfare.V2i3.1714.
Y. I. Chandra, F. Sjafrina, And P. D. Arnesia, “Penerapan Metode Bussines To Consumer (B2c) Dalam Membangun Sistem Informasi Penjualan Bahan Pembersih Berbasis Web (Studi Kasus Pada Cce Store),” Vol. 5, No. 3, 2024.
B. Bintang, V. Oktaviani Amelia Putri, And S. Annura Malsa, “Sustainable Development Goals (Sdgs): Kehidupan Sehat Dan Sejahtera Dalam Penanggulangan Covid-19 Di Daerah Semarang,” J. Pembang. Berkelanjutan, Vol. 5, No. 1, Pp. 1–7, Jun. 2022, Doi: 10.22437/Jpb.V5i1.15563.
K. A. Lestari And R. H. -, “Pembuatan Prototype Ui/Ux Aplikasi Penyewaan Sepeda Motor Untuk Masyarakat,” J. Media Infotama, Vol. 19, No. 2, Pp. 479–486, Oct. 2023, Doi: 10.37676/Jmi.V19i2.4375.
I. Ferdiansyah, M. Defriani, And I. Maruf Nugroho, “Redesign Aplikasi Kai Acces Menggunakan Metode Design Thinking,” Infokom Inform. Komput., Vol. 11, No. 1, Pp. 34–45, Aug. 2023, Doi: 10.56689/Infokom.V11i1.1045.
M. N. M. Al-Faruq, S. Nur’aini, And M. H. Aufan, “Perancangan Ui/Ux Semarang Virtual Tourism Dengan Figma,” Walisongo J. Inf. Technol., Vol. 4, No. 1, Pp. 43–52, Aug. 2022, Doi: 10.21580/Wjit.2022.4.1.12079.
W. A. Nugraha, “Pengujian White Box Berbasis Path Pada Form Autentikasi Berbasis Mobile,” J. Siliwangi Seri Sains Dan Teknol., Vol. 8, No. 2, 2022.
I Komang Setia Buana, “Implementasi Aplikasi Speech To Text Untuk Memudahkan Wartawan Mencatat Wawancara Dengan Python,” J. Sist. Dan Inform. Jsi, Vol. 14, No. 2, Pp. 135–142, Aug. 2020, Doi: 10.30864/Jsi.V14i2.293.
A. Pebrianggara, I. K. Almanfaluti, And W. Karobby, “Design Thinking For Business,” Umsida Press, Pp. 1–177, 2023.
I. R. Mukhlis, S. A. Laga, G. Suprianto, D. Hermansyah, M. A. Karyawan, And H. Suprianto, “Pelatihan Ui/Ux Menggunakan Figma Untuk Meningkatkan Kompetensi Di Bidang Desain Guru Mgmp Rpl Smk Provinsi Jawa Timur,” J. Kedaymas Kemitraan Dan Pemberdaya. Masy., Vol. 3, No. 1, Pp. 80–87, 2023.
F. Kurniawan, M. Firmansyah, R. Rijaya, S. Y. Sutanto, And M. R. Pribadi, “Penerapan Design Thinking Pada Perancangan User Interface Aplikasi Supplier Sayur,” 2022.
A. C. G. Adyaksa, D. B. Santoso, And J. A. Razaq, “Perancangan Ui/Ux Aplikasi E-Learning Kampus Universitas Stikubank Dengan Menggunakan Metode Design Thinking,” J. Indones. Manaj. Inform. Dan Komun., Vol. 5, No. 3, Pp. 2402–2412, Sep. 2024, Doi: 10.35870/Jimik.V5i3.906.
D. Singgih, A. I. Hadiana, And R. Yuniarti, “Implementasi Design Thinking Pada Aplikasi Omnichannel Untuk Meningkatkan Interaksi Pengguna,” Jati J. Mhs. Tek. Inform., Vol. 8, No. 6, Pp. 11242–11251, 2024.
S. A. Purnamasari, N. Heryana, And K. Prihandani, “Perbandingan Penggunaan System Usability Scale Dan Usefull, Satisfaction And Ease Of Use Questionnaire Pada Usability Testing,” J. Ilm. Inform., Vol. 6, No. 1, Pp. 59–69, 2021.
F. S. Pobela, “Dampak Mengakses Konten Negatif Terhadap Motivasi Belajar Siswa Pada Mata Pelajaran Pai Kelas Xii Ipa H Di Sman 1 Kotamobagu,” Iain Manado, 2024.
N. Murdijat And I. Romadoni Yunita, “Perancangan Pengalaman Pengguna Dalam Desain Aplikasi Olahraga Fitlife Dengan Penerapan Metode Design Thinking,” Jati J. Mhs. Tek. Inform., Vol. 8, No. 3, Pp. 3454–3462, May 2024, Doi: 10.36040/Jati.V8i3.8865.
M. T. Jauhari And Y. Prayudi, “Implementasi Metode Double Diamond Dalam Perancangan Prototipe Aplikasi Sistem Erp Berbasis Website,” Akselerasi J. Ilm. Nas., Vol. 5, No. 1, Pp. 85–98, Jul. 2023, Doi: 10.54783/Jin.V5i1.699.
P. C. Devi, “Evaluasi Aplikasi My Telkomsel Menggunakan Metode Usability Testing,” J. Jaring Saintek, Vol. 5, No. 1, Pp. 29–38, Apr. 2023, Doi: 10.31599/Jaringsaintek.V5i1.2053.
M. Saefudin, S. Sudjiran, And M. A. Mawarti, “Improving User Experience Through Greenpeace Website Ui/Ux Redesign With Thinking Design Method,” J. Inf. Syst. Inform. Comput., Vol. 7, No. 2, P. 419, Dec. 2023, Doi: 10.52362/Jisicom.V7i2.1315.
D. Anggraini, N. Komalawati, T. Antika, And D. Marfuah, “Usability Testing Aplikasi Love Your Breast Pada Wanita Subur,” Med.-Surg. J. Nurs. Res., Vol. 3, No. 1, 2024.
A. N. Huda And M. S. Ss, “Inovasi Dalam Pemasaran Jasa,” Pemasar. Jasa, P. 144.
R. W. Naim, H. Fabroyir, And R. J. Akbar, “Desain Dan Evaluasi Antarmuka Pengguna Aplikasi Web Responsif Myits Marketplace Berdasarkan Design Thinking,” J. Tek. Its, Vol. 10, No. 2, Pp. A153–A160, 2021.
M.-C. Chen And M.-C. Tsai, “Applying Team-Based Learning Combined With Empathy Map To Improve Self-Directed Learning Skills,” Bmc Nurs., Vol. 23, No. 1, P. 683, 2024.
U. Al Huda, “Peran Stakeholder Dalam Meningkatkan Manajemen Mutu Pendidikan,” Pijar Pelita J. Early Child. Educ. Early Child. Islam. Educ., Vol. 1, No. 2, Pp. 182–194, 2025.
S. Rodhia, “Perancangan User Interface Aplikasi E-Order Olle By Qollega Didasarkan User Experience Menggunakan Metode Design Thinking,” Fakultas Sains Dan Teknologi Uin Syarif Hidayatullah Jakarta, 2024.
M. T. Yunandra, “Penerapan Metode Lean Ux Dan Heatmap Analysis Dalam Pengembangan Antarmuka Website Profit Farm Village,” Universitas Islam Indonesia, 2025.
M. Lewrick, Design Thinking For Business Growth (Cara Berpikir Desain Untuk Pertumbuhan Bisnis) Cara Mendesain Dan Memperbesar Skala Model Bisnis Dan Ekosistem Bisnis. Elex Media Komputindo, 2023.
D. Y. Ramdani, A. N. Khudori, And M. S. Haris, “Analisis Kebutuhan Pengguna Aplikasi Mobile Pemesanan Layanan Kesehatan Di Klinik Pratama Menggunakan User Persona Dan User Journey,” Jati J. Mhs. Tek. Inform., Vol. 9, No. 4, Pp. 5534–5542, 2025.
J. A. Putra, A. E. Putri, And D. Atmoko, “Mengoptimalkan Pengalaman Pengguna: Meningkatkan Desain Website Melalui Riset Sistem Komputer Interaktif,” J. Minfo Polgan, Vol. 13, No. 1, Pp. 278–288, 2024.
Downloads
Additional Files
Posted
License
Copyright (c) 2025 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.
