DOI of the published article https://doi.org/10.37411/jjem.v5i1.3002
The Effect of Organizational Culture and Job Satisfaction on Organizational Citizenship Behavior through Organizational Commitment as an Intervening Variable at PT.X Sidoarjo
Pengaruh Budaya Organisasi dan Kepuasaan Kerja terhadap Organizational Citizenship Behavior melalui Komitmen Organisasi sebagai Variabel Intervening pada PT.X Sidoarjo
DOI:
https://doi.org/10.21070/ups.4409Keywords:
Organizational Culture, Job Satisfaction, Organizational Citizenship Behavior, Organizational CommitmentAbstract
This study aims to examine the effect of organizational culture and job satisfaction on organizational citizenship behavior through organizational commitment as an intervening variable in Retail Companies. Research using quantitative methods descriptive research type. Sampling in this study using saturated sample method with the number of samples in this study as many as 82 respondents. The results of this study indicate that organizational culture has a positive and significant effect on organizational citizenship behavior. Job satisfaction has a positive and significant effect on organizational citizenship behavior. Organizational commitment is positively and significantly influenced by organizational culture. Organizational commitment is positively and significantly influenced by job satisfaction. Organizational commitment is positively and significantly influenced by organizational citizenship behavior. While indirectly organizational culture has a positive and significant effect on organizational citizenship behavior through organizational commitment. Indirectly job satisfaction has a positive and significant effect on organizational citizenship behavior through organizational commitment.
Downloads
References
A. N. Destari, “Pengaruh Organizational Citizenship Behaviour ( OCB ), Self Eficacy dan Self Esteem terhadap Kinerja Karyawan Departemen Produksi SP-A pada PT . Surya Multindo Industri,” vol. 7, pp. 5593–5600, 2023.
N. R. Ningrum and R. F. Mayalangi, “Pengaruh Budaya Organisasi, Komitmen Organisasi, dan Kepuasan Kerja terhadap Organizational Citizenship Behavior (OCB),” UPY Bus. Manag. J., vol. 1, no. 2, pp. 27–34, 2022, doi: 10.31316/ubmj.v1i2.2791.
C. I. R. Sholikhah and A. Frianto, “Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behaviour (Ocb) Pada Perusahaan Ritel,” Jur. Manaj. Fak. Ekon. dan Bisnis Univ. Negeri Surabaya, vol. 10, no. 1, pp. 291–301, 2022.
D. Istiqomah, “Pengaruh Budaya Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi Pada Guru Tetap MTs Salafiyah Wonoyoso Kebumen ),” p. Hal.1-10, 2021.
S. Takdir and M. Ali, “PENGARUH KOMITMEN ORGANISASI DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIORS (OCB) (Studi Kasus Yapis Di Tanah
Papua Cabang Kabupaten Jayawijaya),” J. Manaj. STIE Muhammadiyah Palopo, vol. 6, no. 1, pp. 9–16, 2020, doi: 10.35906/jm001.v6i1.458.
B. W. Abhirama, “Pengaruh Motivasi, Kompetensi, dan Lingkungan Kerja Terhadap Kinerja Karyawan PT
Ramayana Lestari Sentosa,” J. Ilmu dan Ris. Manaj., vol. 11, no. 9, 2022.
S. Serpian, “Peran Komitmen Organisasional sebagai Variabel Mediasi pada Pengaruh Budaya Organisasi terhadap Organizational Citizenship Behavior,” J. Bisnis dan Manaj., vol. 8, no. 1, pp. 100–106, 2021, doi: 10.26905/jbm.v8i1.5650.
P. L. Squre, O. C. Behavior, O. C. Behavior, and O. C. Behavior, “JIMEN Jurnal Inovatif Mahasiswa Manajemen VOL. 3, NO. 2, April 2023 PENGARUH BUDAYA ORGANISASI TERHADAP,” vol. 3, no. 2, pp. 115–128, 2023.
K. N. Sri Astarini and I. W. M. Utama, “Iklim Organisasi, Kepuasan Kerja Dan Loyalitas Kerja Berpengaruh Terhadap Organizational Citizenship BehSri Astarini, K. N., & Utama, I. W. M. (2020). Iklim Organisasi, Kepuasan Kerja Dan Loyalitas Kerja Berpengaruh Terhadap Organizational Citizenship Beh,” E-Jurnal Manaj. Univ. Udayana, vol. 9, no. 4, p. 1425, 2020.
R. Wulandari, “Pengaruh Kepemimpinan Tranformasional dan Kepuasan Kerja terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi sebagai Variabel Intervening (Studi Empiris pada PT.Telkom Magelang),” Pros. 2nd Bus. Econ. Conf. Util. Mod., pp. 669–683, 2018.
B. S. P. Candra Setya Wicaksono Kerja terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasional sebagai Variabel Mediasi pada Kantor Pelayanan Dan Pengawasan Bea Dan Cukai Tipe Madya Pabean Tanjung Emas.,” J. Manage., vol. 5, no. 3, pp. 601–630, 2022, doi: 10.37531/yume.vxix.34653.
R. I. Maulana, “Pengaruh Kepemimpinan Transformasional, Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior PT Sinergi,” J. Ecodemica J. Ekon. Manajemen, dan Bisnis, vol. 4, no. 2, pp. 251–263, 2020, doi: 10.31294/jeco.v4i2.8011.
I. Iskandar, D. J. Hutagalung, and R. Adawiyah, “The Effect of Job Satisfaction and Organizational Commitment Towards Organizational Citizenship Behavior (OCB): A Case Study on Employee of Local Water Company „Tirta Mahakam‟ Kutai Kartanegara Indonesia,” J. Ekon. Bisnis dan Kewirausahaan, vol. 8, no. 3, p. 236, 2019, doi: 10.26418/jebik.v8i3.35001.
Y. Suryadi and J. E. H. J. Foeh, “Determinasi Kinerja Pegawai: Organizational Citizenship Behavior (OCB), Kepuasan Kerja, Komitmen Organisasi, Kedisiplinan Kerja, Beban Kerja Dan Budaya Organisasi: (Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia),” J. Ilmu Manaj. Terap., vol. 3, no. 6, pp. 657– 669, 2022.
A. Ramanto and V. S. S. Sitio, “Pengaruh Budaya Organisasi Dan Dukungan Organisasi Terhadap Komitmen Organisasional Karyawan Pt. Carefastindo Di Jakarta,” … Manaj., vol. 2, no. 3, pp. 198–208, 2022, [Online]. Available: https://jom.universitassuryadarma.ac.id/index.php/jimen/article/view/93
S. Sumartik, R. Abadiyah, and H. Ubaidillah, Buku Ajar Budaya Organisasi. 2022. doi: 10.21070/2022/978- 623-464-044-1.
Y. Pertiwi, E. Efendi, A. Wijaya, and S. Simatupang, “Pengaruh Komunikasi Interpersonal Dan Kompensasi Terhadap Kepuasan Kerja Pada Pt Perkebunan Nusantara Iii (Persero) Kebun Bangun,” SULTANIST J. Manaj. dan Keuang., vol. 7, no. 2, pp. 11–20, 2019, doi: 10.37403/sultanist.v7i2.149.
H. Hendra, “Pengaruh Budaya Organisasi, Pelatihan Dan Motivasi Terhadap Kinerja Karyawan Pada Universitas Tjut Nyak Dhien Medan,” Maneggio J. Ilm. Magister Manaj., vol. 3, no. 1, pp. 1–12, 2020, doi: 10.30596/maneggio.v3i1.4813.
S. Zahreni, R. Simarmata, and Y. Nainggolan, “Pengaruh Budaya Organisasi terhadap Keterikatan Kerja dan Organizational Citizenship Behavior (OCB),” Anal. J. Magister Psikol. UMA, vol. 13, no. 1, pp. 34–43, 2021.
A. Lathifani and L. Widawati, “Pengaruh Kepuasan Kerja terhadap Komitmen Organisasi Karyawan Perusahaan Daerah Air Minum Kota Bandung,” Bandung Conf. Ser. Psychol. Sci., vol. 3, no. 1, pp. 235– 242, 2023, doi: 10.29313/bcsps.v3i1.5253.
A. Indrianingsih and A. Yunianto, “Pengaruh modal psikologi , kepuasan kerja dan stres kerja,” SEIKO J. Manag. Bus., vol. 5, no. 2016, pp. 419–432, 2022.
D. P. Wati and I. M. Artha Wibawa, “Peran Kepuasan Kerja Memediasi Pengaruh Stres Kerja Terhadap Komitmen Organisasional,” E-Jurnal Manaj. Univ. Udayana, vol. 11, no. 3, p. 418, 2022, doi: 10.24843/ejmunud.2022.v11.i03.p01.
K. K. Pandey, V. Lengkong, and C. Kojo, “Pengaruh Dukungan Organisasi, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior Pada Bank SulutGo,” J. EMBA J. Ris. Ekon. Manajemen, Bisnis dan Akunt., vol. 7, no. 4, pp. 5266–5275, 2019, [Online]. Available: https://ejournal.unsrat.ac.id/index.php/emba/article/view/26178
K. Prasetyo, “Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship
Behavior Pada PT . Mandom Indonesia,” vol. 3, no. 2, pp. 164–173, 2020,
doi: https://doi.org/10.33753/madani.v3i2.109.
E. M. S. Agustinus Sihombing, Fahmi Amrico, “PENGARUH KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PEGAWAI,” vol. 2, no. 10, pp. 3901–3906, 2023.
M. Ahdiyana, “Dimensi Organizational Citizenship Behavior (OCB) dalam Kinerja Organisasi,” Efisiensi - Kaji. Ilmu Adm., vol. 10, no. 1, 2015, doi: 10.21831/efisiensi.v10i1.3965.
K. Pt, I. Adi, and P. Padang, “Kecerdasan Emosional Terhadap Organizational Citizenship Behavior,” vol. 16, no. 1, 2023, doi: 10.35134/jpsy165.v16i1.21620.
F. Famerta and R. Abadiyah, “Transformational leadership, Personality, and Job Satisfactionin shaping Organizational Citizenship Behavior,” Acad. Open, vol. 7, pp. 1–11, 2022, doi: 10.21070/acopen.7.2022.3443.
A. Triyanto and Jaenab, “Pengaruh budaya organisasi terhadap komitmen organisasi pada pegawai Kantor Camat,” JIM UPB (Jurnal Ilm. Manaj. Univ. Puter. Batam), vol. 8, no. 2, pp. 110–114, 2020, [Online].
Available: http://ejournal.upbatam.ac.id/index.php/jim/article/view/1892
P. R. Aida and R. Abadiyah, “The Influence of Organizational Culture, Perceived Organizational Support on Employee Performance with Organizational Citizenship Behavior as Intervening Variable,” Acad. Open, vol. 7, pp. 1–14, 2022, doi: 10.21070/acopen.7.2022.3249.
L. Priyandini, H. Nurweni, and R. Hartati, “Pengaruh Komitmen Organisasi , Lingkungan Kerja , dan Motivasi Terhadap Organizational Citizenship Behavior ( OCB ) Karyawan PT Sport Glove Indonesia Cabang Wonosari,” Cakrawangsa Bisnis, vol. 1, no. 2, pp. 153–162, 2020, [Online]. Available: http://journal.stimykpn.ac.id/index.php/cb/article/view/186
Downloads
Additional Files
Posted
License
Copyright (c) 2024 UMSIDA Preprints Server
This work is licensed under a Creative Commons Attribution 4.0 International License.
