Analysis of Work Commitment, Workload, and Job Stress on Employee Performance with Job Satisfaction as an Intervening Variable at PT Pos Indonesia Sidoarjo
Analisis Komitmen Kerja, Workload, dan Job Stress Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada PT Pos Indonesia Sidoarjo
DOI:
https://doi.org/10.21070/t1xxvy48Keywords:
Work Commitment, Workload, Job StressAbstract
This study aims to analyze and examine the impact of work commitment, workload, and work stress on employee performance, with job satisfaction as a factor, at PT Pos Indonesia Sidoarjo. A quantitative approach was employed, utilizing a survey method involving employees from various divisions within the company. Data collection was conducted by distributing questionnaires to selected respondents. The results indicate that work commitment significantly influences employee job satisfaction, and workload was also found to affect job satisfaction. Furthermore, a key finding reveals that job satisfaction acts as an intervening variable in the relationship between work commitment and work stress. These results offer valuable insights for PT Pos Indonesia Sidoarjo regarding the enhancement of organizational performance and the retention of high-quality employees; consequently, the company should implement strategies that strengthen these factors to achieve its future objectives.
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