Quality Control of Seafood Products Using the Probability-Impact Matrix and Analytical Hierarchy Process Methods for Shipping Service Selection
Pengendalian Kualitas Produk Hasil Laut Menggunakan Metode Probability Impact Matrix Dan Analitycal Hierarchy Process Untuk Pemilihan Jasa Pengiriman
DOI:
https://doi.org/10.21070/ups.12418Keywords:
Probability Impact Matrix, Analytic Hierarchy Process (AHP), Marine Products, Shipping ServicesAbstract
Maintaining the quality of seafood products during distribution is crucial, as various risks can compromise product quality. This study aims to identify and prioritize distribution risks and select a suitable shipping service for CV. XYZ. The methods employed include the PIM and the AHP utilizing Expert Choice 11 software for the latter with data gathered through observation, interviews, and questionnaires. PIM results identified five priority risks delivery delays, product thawing, improper product arrangement, vehicle cooling system malfunctions, and adverse weather or traffic congestion. AHP results indicated that criterion regarding the ability to maintain product condition carried highest weight at 36.4%. PT. ML ranked highest with a score of 26.5%, followed by KAG 26.3%,, ML 20.3%, PT. R 17.6, and MB 9.3%. inconsistency ratio of 0.02 indicates that the pairwise comparison results consistent. Consequently, PT. ML is recommended as the shipping service provider to ensure product quality and minimize distribution risks.
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