DOI of the published article https://doi.org/10.58344/jii.v5i6.7823
The Influence of Soft-Competency Training on Employee Work Motivation at PT TASPEN (Persero) Jember Branch Office
Pengaruh Pelatihan Soft-Competency Terhadap Motivasi Kerja Karyawan PT TASPEN (Persero) Kantor Cabang Jember
DOI:
https://doi.org/10.21070/ups.12358Keywords:
Soft Skills Training, Work Motivation, Quasi-ExperimentAbstract
This quantitative study examines the effect of soft-competency training on the work motivation levels of employees at PT Taspen (Persero) Jember Branch Office. Utilizing a quasi-experimental one-group pretest–posttest design, this study involved the entire population of 15 employees through a total sampling technique. Data were collected using a work motivation scale adapted from Tremblay et al. (2009), which covers six dimensions: intrinsic motivation, integrated regulation, identified regulation, introjected regulation, external regulation, and amotivation. The questionnaire consisted of 18 dichotomous statements ("Yes" and "No") that were revalidated via back-translation. Statistical analysis was performed using descriptive techniques and paired-samples t-tests. The results showed a statistically significant increase in work motivation following the training (p = 0.000; p < 0.05), with the mean score rising from 20.47 to 32.00. These findings demonstrate that strengthening interpersonal competencies, communication, and self-management effectively enhances employee work motivation in public service organizations.
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