The Effectiveness of the Infrastructure Development Program as an Effort to Impreove Public Services
Efektivitas Program Pembangunan Infrastruktur Desa Sebagai Upaya Peningkatan Pelayanan Publik
DOI:
https://doi.org/10.21070/ups.11973Keywords:
Effectiveness, Village Development, Public ServicesAbstract
This study aims to analyze the effectiveness of the Village Infrastructure Development Program as an effort to improve public services in Kalipecabean Village. The data were analyzed using Richard M. Steers’ theory of organizational effectiveness, which includes three indicators: goal achievement, integration, and adaptation. Regarding the goal achievement indicator, most infrastructure development projects have been successfully realized and have provided benefits to the community, although the Integrated Waste Management Facility (TPST) has not yet been operational, resulting in its benefits not being fully realized. Regarding the integration indicator, the village government has carried out communication, coordination, and socialization with various stakeholders through the Village Development Planning Deliberation (Musrenbangdes); however, several development activities have not been implemented in accordance with the planning documents due to budget limitations and technical constraints.
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