Electronic Medical Record User Interface Design Using the Participatory Design Method at the Aisyiyah Pandaan Islamic Inpatient Clinic
Desain Antarmuka Pengguna Rekam Medis Elektronik Menggunakan Metode Desain Partisipatif di Klinik Rawat Inap Islam Aisyiyah Pandaan
DOI:
https://doi.org/10.21070/ups.11866Keywords:
information system, Electronic Medical Records (ER), User-Centered Design (UCD), digitalization of healthcare services, user interface (UI) designAbstract
Advances in information technology have encouraged healthcare facilities to implement Electronic Medical Records (EMR) in accordance with Minister of Health Regulation Number 24 of 2022. However, the Aisyiyah Islamic Inpatient Clinic in Pandaan faces obstacles, including the use of a semi-manual system, duplication of patient data, delays in service delivery, recording errors, and difficulties in retrieving patient data. Therefore, this study aims to design an Electronic Medical Record User Interface (UI) that meets user needs using Participatory Design methods. Study employed Research and Development (R&D) methods through observation, interviews, Focus Group Discussions (FGDs), and literature review. Results show that users require a UI that is simple, easy to understand, responsive, and aligned with healthcare workflow. Expected features include automatic validation, examination input templates, integration between service units, and a faster, stable system. UI design facilitates data input, patient information retrieval, and service efficiency, supporting effective, safe, integrated healthcare digital transformation.
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