Exoneration Clauses in Robot Trading Agreements in the Indonesian Consumer Protection Legal System
Klausula Eksonerasi Perjanjian Robot Trading dalam Sistem Hukum Perlindungan Konsumen di Indonesia
DOI:
https://doi.org/10.21070/ups.11864Keywords:
Exoneration Clause, Trading Robots, Consumer ProtectionAbstract
This study analyzes the exemption clauses in trading robot agreements within the Indonesian consumer protection legal system. This research is a normative legal study using regulatory, conceptual, and analytical approaches. The study examines the regulation of automated trading services and their balance with consumer protection law, particularly clauses limiting business actors' liability. The results indicate that sectoral regulations may permit exemption clauses as long as they comply with the principle of transparency. However, such clauses have the potential to conflict with consumer protection principles if they unilaterally shift responsibility to consumers. In situations of conflicting norms, the validity of a clause must be determined based on the hierarchy of laws and regulations through the principle of lex superior derogat legi inferiori. Therefore, clauses that conflict with the law can be declared null and void. This study confirms the normative position of exemption clauses in digital investment contracts.
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