The Role of HR Leadership Communication Style on Staff Performance at PT. Karya Bintang Mandiri
Peran Gaya Komunikasi Kepemimpinan HRD Terhadap Kinerja Staf PT. Karya Bintang Mandiri
DOI:
https://doi.org/10.21070/ups.11419Keywords:
Communication Style, HRD, Equalitarian Style, Structuring Style, Staff PerfomanceAbstract
In the era of globalization and digitalization, leadership communication plays a crucial role in improving staff performance and organizational effectiveness. This study aims to analyze the HRD leadership communication styles at PT. Karya Bintang Mandiri based on the theories of Steward L. Tubbs and Sylvia Moss. The study employed a descriptive qualitative approach with a case study design of five purposively selected division heads. Data were collected through interviews, observation, and documentation, then analyzed using the Miles and Huberman model. The results showed that the Equalitarian Style and the Structured Style increased staff participation, job clarity, and target achievement, while the Withdrawal Style tendency hindered coordination and problem solving. These findings emphasize the importance of a balance between openness and structure in leadership communication.
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