DOI of the published article https://doi.org/10.58738/qanun.v5i2.1371
Analysis of Challenges and Strategies of Employee Communications of Sharia Bank In Security Education Transactions Digital
Analisis Tantangan Dan Strategi Komunikasi Pegawai Bank Syariah Dalam Edukasi Keamanan Bertransaksi Digital
DOI:
https://doi.org/10.21070/ups.11207Keywords:
Interpersonal Communication, Digital Literacy, Islamic Banking PhishingAbstract
This study aims to analyze the challenges and strategies of Commandication of Employee of Sharia Bank in providing digital transformation of security to the Customer with low digital literacy in Bank Syariah Indonesia KCP Sidoarjo Gateway. This research is based on the increasing use of digital banking services that has not been offset by the understanding of the security of the Digital Customer to increase the risk of cyber crime such as phishing. This study has novelty because it focuses on interpersonal communication strategy of the Sharia Bank employee in digital security education, while previous research is more emphasizing aspects of security technology.
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