DOI of the published article https://doi.org/10.61796/icossh.v2i2.301
Implementation of the Digital Civil Registration Application Program (IKD) in Pungging District, Mojokerto
Implementasi Program Aplikasi Identitas Kependudukan Digital (IKD) di Kecamatan Pungging Mojokerto
DOI:
https://doi.org/10.21070/ups.10844Keywords:
Digital Civil Registration, Policy Implementation, Public Services, E-government, Information TechnologyAbstract
The purpose of this study is to describe and analyze the implementation of the Digital Population Identity (IKD) application program in Pungging District, Mojokerto Regency. The research focuses on challenges in implementing the IKD application and its impact on public service quality. This study uses a descriptive qualitative research method. Data were collected through interviews, observation, and documentation. The research examines IKD implementation using Edward III’s policy implementation theory, which consists of four indicators: communication, resources, disposition, and bureaucratic structure. The findings indicate that IKD implementation can be explained through these indicators. Communication has been conducted through clear information dissemination. In terms of resources, implementation is constrained by limited human resources and the absence of a budget allocation. Regarding disposition, implementers are able to handle and explain issues related to the IKD application program. In terms of bureaucratic structure, implementation has followed standard operating procedures that are simple and clear.
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