Evaluation of the E-Retribution Program for Market Services in Sidoarjo Regency (Case Study: Larangan Market)
[Evaluasi Program E-Retribusi pada Pelayanan Pasar di Kabupaten Sidoarjo (Studi Kasus: Pasar Larangan]
DOI:
https://doi.org/10.21070/ups.10601Keywords:
E-retribution, Market Services, Program Evaluation, Public Policy, Sidoarjo RegencyAbstract
This study aims to describe and analyze the evaluation of the e-retribution program in market services in Sidoarjo Regency, with a particular focus on Larangan Market. A qualitative descriptive research method was used. Data collection techniques included interviews, observations, field notes, and the use of primary and secondary sources. This study used purposive sampling, selecting key informants such as Mr. Herlambang (Head of the Regional Market UPTD), Mr. Joko (Trade Analyst at the Sidoarjo Regency Industry and Trade Office), and one of the Larangan Market traders. Data analysis was conducted using the Miles and Huberman. data collection, data reduction, data presentation, and conclusion drawing. The findings indicate that the e-retribution application significantly facilitates the market service process.
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