DOI of the published article https://doi.org/10.61796/icossh.v2i2.416
The Effectiveness of E-Buddy in Accelerating Administrative Services in Wonoayu Village
Efektivitas E-Buddy Dalam Mempercepat Layanan Administrasi Di Desa Wonoayu
DOI:
https://doi.org/10.21070/ups.10513Keywords:
Village Administration, E-Buddy, Effectiveness, Digitalization, Public ServiceAbstract
This study aims to describe and analyze the effectiveness of the E-Buddy application in accelerating administrative services in Wonoayu Village. The results show that, in terms of production, E-Buddy increases the number of administrative documents processed digitally. From an efficiency perspective, the application speeds up correspondence and document archiving, creating faster and more organized workflows. Regarding satisfaction, most village officials consider the system helpful because it simplifies document retrieval and supports smoother administrative tasks. In the adaptation aspect, officials are generally able to adjust to the digital system, although minor technical issues occasionally arise during updates. In terms of organizational development, E-Buddy encourages improved human resource capacity and promotes more modern administrative practices. The novelty of this research lies in its comprehensive evaluation of E-Buddy using organizational effectiveness indicators at the village government level. Overall, E-Buddy contributes positively to strengthening digital transformation in village administrative services.
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